Cliveland Residence

This place doesn't live up to the reviews and photos. The staff seems to treat us as if we’re not paying for our stay. We could even tell that the caretaker was unhappy in his role, which affects the guests' experience. The owner appears to be more focused on making money than on ensuring customer satisfaction. The rooms were decent but lack privacy. There are many better options available in Kandy.

I recently visited this place during my Kandy tour. I decided to select this place to spend the night based on the reviews and high ratings it has. From the time I entered the premises, I realized that the decision I made based on the reviews was totally wrong. No welcoming, no greetings. They were like we have come to an asylum for free of charge. Owner is super money minded and only concern is about money and not the satisfaction of the guests. One and only caretaker "Muththu" is burdened with unbearable workload and he releases his pressure on the guests. What we realized from his gestures and words was that even Muththu is not happy to work there. Rooms and washrooms were basic. No privacy since the windows are not covered properly. A Basic breakfast was provided. Not worth the money they charge. There are plenty of better options in kandy to have a pleasant stay without resorting to a place like this. That stay was the worst decision ever. Don't be misguided by the reviews.

We booked all the rooms for a family trip and everyone was thrilled! So clean and comfortable, and the staff are amazing! The breakfast is delicious, especially the Sri Lankan breakfast. The location is also great, with just a short tuk tuk ride into town. Really enjoyed our stay and look forward to staying again!

- Great place for Bread and breakfast. - Good quality air conditioned rooms. - Clean place. - Breakfast is really good. - Good dining area - Guest service is excellent and friendly. - Friendly Staff. - Good kandy view. - Good garden and areas to gather - Near to the city.

This is a really good place to stay. Nice experience with the beautiful view from the room and clean and well-kept place. We enjoyed the breakfast and all the other care what was provided. Thanks to the host and staff we had a really good stay here.

CliveLand Residence was a great place to stay in. Very clean and organized. Beautiful place with a garden and a view. Breakfast was excellent as well. The manager of the hotel was very accessible and kind, he ordered us some food at night when everything was already closed. Great hotel if you’re coming with a driver.