Galaxy City Hotel

I really did enjoy my stay here! The room had all the facilities you'd want, including an in-room refrigerator, tea making facilities, and a hairdryer in the bathroom. The bathroom was gleaming and the rooms very clean! You can see some wear (the wallpaper corners were peeling just an inch or two) and it took them a minute to get the WiFi up, but otherwise the stay was great. Staff was friendly, helpful, and i greatly appreciated the wet towel they provided when we checked in! Do note that the hotel is on a steep incline road! So even though things appear to be within walking distance, walking is a challenge!

We had a family room which was very spacious. It could do with a little updating but given the price I could not complain! It was clean and we were provided with water and coffee/tea making facilities. The staff is exceptionally helpful. They gave us lots of information and made phone calls for us. On the last day we were a bit panicky because we could not book a taxi via the app but two staff members helped us and kept calling the driver to make sure he was coming (we had a train to catch). The staff could not have been more helpful and we would go back again!

The hotel was better than I expected. I liked the bathroom and it’s cleanliness. The continental breakfast they provided was excellent and fruits added a good taste and nourishment to it. It would have been great If Ala-Carte was there to order for the dinner in-house. Thank you for your service.

С первого взгляда номера хорошие по меркам Шри-Ланки, но после заселения обнаруживаются неприятные вещи. Повсюду на полу были чёрные волосы, а когда мы отодвинули одеяло, то волосы были и в кровати, а белье пахло несвежестью. То есть они просто не меняют белье. Заставила сотрудника с ресепшн (кстати, вообще не говорит по-английский) менять белье на двух кроватях. Мы заехали поздно, на одну ночь, поэтому не стали съезжать, но впечатление о Шри-Ланке было подпорчено благодаря таким безответственным отельерам, которые позволяют себе такое.