The Tea Cottage Resort & Spa

Jammer genoeg was het hotel niet flexibel daar wij door de verkiezingen niet op tijd konden arriveren

We love being into the nature This place is part of the nature People are amazing River view and sound are super Enjoy the silent We got BB Dinner and Lunch at the same hotel We also have rafting trip with them including transportation It is lovely place to stay

We arrived much earlier than check in after a early morning flight but they managed to get our room ready for us in a matter of minutes which was great! All of our meals were really good, we could choose a English or Sri Lankan breakfast - both were perfect, we had lunch both days here too with complimentary mocktails, and tried the afternoon tea which wasn't really worth the price as we couldn't have it up in the mountain as we had hoped, and we got soaked! Still a lovely experience. The staff came and took our order for evening meals so it would be ready when we wanted. The Rice and curry was beautifully cooked and quantities were good. Prices were more than most other parts of the island but the service and view make up for that. Our cottage was a bit of a distance away from the restaurant but they have a tuk tuk to ferry you about if needed, or lovely to walk with a torch amongst the night wildlife including deer, frogs and lots of load bugs! Our cottage was outstanding, the bathroom was gorgeous, the views were just outstanding. The cottages are very private, so keeping the curtains open in bed to then wake up to that view was amazing! There are day trips available but we were happy with a walk up the mountain every day and a morning walk along the road!

Our stay was extremely disappointing, particularly with regards to the hotel management, specifically Anupa and Owner Sudharshana Bandara. The luxury cottage with a river view, chosen for its appealing plunge pool, turned out to be dirty and unusable for the entirety of the stay. The Greenwood villa, though clean, had issues like empty coffee, old tea bags with a moldy smell, and inconveniently located 150m away from the reception, making room service nearly impossible (we were refused tea to the room because of the distance- that’s when we realized how old the room tea was). The service was appalling; they initially demanded payment for ice and had confusion about the breakfast menu. We ordered continental, received a mix-up with meat in the breakfast, and were informed we might have to pay for it. Despite being on a half-board basis, there was a threat of an additional charge for a mistake on their end. On another occasion, when requesting continental breakfast again, they claimed to be out of string hoppers and limited the quantity to 15 string hoppers per person. Moreover, there was evidence of racial bias, as our Tamil-speaking waiter, who provided excellent service, was reportedly scolded by Sinhalese management for supposedly showing favoritism, assuming we were Tamil. The resort's racist management and the numerous service issues was a first and appalling experience for us. It highlights the need for the hotel management to undergo training, focusing on hospitality and if not that, maybe just basic decency.

We had an amazing time at this resort. We stayed at the serenity cottage, which has the best mountainview. Also we could see all kinds of birds, squirrels and monkeys from our bed! There is also a nice seating area, with a nice view. You can have breakfast, lunch and dinner to a very reasonable price. The food is well prepared and they provide a lot of options (also several vegeterian options). The people are very nice, kind and polite. Yohan and Harry made sure we had everything we wished for! They were always present at the reception to help you. Thank you so much for that! Staying at this resort was wonderful! Tip: try their tea, its amazing!

This is one of the most beautiful places in Sri Lanka and a must visit for the views and to try some lovely food and of course the tea! The staff are second to none kind, considerate always with a smile on there face and very professional. We felt taken care of in one of the most beautiful and wild spots in Sri Lanka . Go and see for yourself ! We would recommend upgrading the room with the view of the jungle and river, breathtaking to wake up to.