Gästanvändare
28 september 2024
A truly awful place. My friend and I requested twin beds in a non smoking room when we decided to spend a couple of nights attending some theatre. We arrived a couple of hours early but couldn’t get in until they sent us a code right on 2pm. For an early checkin or late checkout they charge $30 an hour! The queen room we were allocated was disgusting. First of all, the bedding was a lumpy old queen. The bathroom absolutely stunk. It was shabby and hadn’t been updated in any way since it was built. We were also pleased it had a pool, but found when we got there that the water was green and opaque, and the surrounding Astro Turf mouldy and black. Since this joint is fully automated, there was no one onsite to speak to so we found a phone number and spoke to an Indian chap. We found our booking confirmation and it clearly stated twin beds. We were told we could be upgraded to a family room since NO queen rooms had 2 beds, but that we would have to pay the difference. Naturally, we declined and after about 40 minutes of negotiation, we were finally put into a family room at no added cost . I didn’t see that any of the surrounding rooms were occupied ( which is hardly surprising!) , but we were placed right next to a room with a Mum and several teenagers who chatted loudly and smoked into the night. Why not put us into another room a bit distant from that? There was a leaky tap in the bathroom which ran all night, and no one to tell. The floors were sticky and the shower tiles caked with mould. What more can I say? The place should be condemned. I don’t know how they get away with it.
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