Mountain Twilight & Snow Reflection - Private Hot Spring Villa (Kangding Yulin Flagship Store)

Terrible experience, borderline with a scam. Me and my wife booked the best available room (270° view) with private hot-spring pool into the room. We took the decision looking at the pictures published by the hotel and the description of 270° view on snow mountains: "Tangxia Ge 270° Snowy Mountain Luxury Private Hot Spring Room "Misty Hot Spring and Stunning Mountain View". I don't think we have to comment what we found, everyone can compare the pictures they publish and the reality. The view is obstructed by buildings and no privacy at all because people from other rooms can look inside your room so, while using hot-spring you have to close the curtains. About the hotel hot-spring public facilities everyone can judge the status as well. On top of this when we arrived in the afternoon the hot-spring pool in the room wasn't working (no water). The service said to wait 10 minutes, then at 22:30 they said can't fix the problem. We advised the service there wasn't toilet paper in the room too. Toilet paper never arrived. My wife is Chinese, so no one can claim there was language barrier. We booked two days, we left immediately the second day at 9:00 a.m. without taking breakfast. May 1st holiday ruined, the hotel refused to refund the money nor give compensation.

來康定玩，選擇湯池別院是我這次旅行最正確的決定！免費停車場，停車毫無壓力。酒店的環境特別好，周圍都是青山環繞。房間佈置得很有格調，智能馬桶、乳膠床墊等設施一應俱全。温泉真的是絕了，免費的不説，水質還特別好，是天然硫磺温泉。早餐種類豐富，能滿足不同人的口味。我家娃平時挑食，在這裏居然吃了滿滿一碗粥。總之，這次住宿體驗非常好，從環境到設施，從服務到美食，都讓人挑不出毛病，下次來康定肯定還住這兒，已經把酒店推薦給身邊所有要去川西的朋友了！

藏在山裡的神仙酒店，風景如畫！被羣山環繞，清晨雲霧繚繞宛如仙境。房間落地窗正對森林，空氣清新到醉氧!酒店設計融合自然風格，木質調很温馨 工作人員熱情，早餐的品類也很多！前台服務非常熱情周到，讓我感受到了家的温暖。房間寬敞明亮，佈局合理，住起來非常舒適。