Gästanvändare
6 maj 2025
There was no welcome drink upon arrival, and no staff were available to assist with luggage.
The room’s air conditioner was not working. Even after raising a complaint, the issue remained unresolved.
The television was initially non-functional and only worked after the DTH service was recharged following my complaint.
There was no driver or staff available to manage the parking area. I was called twice to move my vehicle to make space for other guests.
The bed was uncomfortable, and the bedsheet provided was torn.
Foot mats in the room were dirty and emitted a bad odor.
No slippers were provided in the room.
Although the washroom was in decent condition, there were no basic toiletries like soap, dental kits, or shaving kits.
The food quality was very poor, and the room service was among the worst I’ve ever experienced.
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