The Hotel Relax

I had an extremely disappointing experience at this hotel. Despite booking a room with twin beds, we were provided with a king-sized bed instead. To make matters worse, the receptionist's demeanor was unacceptably rude when we brought this to their attention. I would strongly advise against booking a room at this hotel due to their inability to fulfill basic requests and their poor customer service." Or, if you'd like to make it even more concise: "Disappointing stay. Booked twin beds, got a king instead. Receptionist was rude. Would not recommend."

This was my third visit to this place.. Food cleanliness everything was good.. However at my recent visit faced an issue with checkin, as some of the old staff was changed and had service issue during breakfast and evening. But would recommend to visit if u are looking for clean rooms and good food.. Owner is helpful - But just a recommendation (new staff should be trained, due to the exceptional service we visited thrice.

Room was close to the highway with noise if heavy vehicles passing by every minute. We had chosen this hotel for overstay but the sleep was miserable due to this continuous noise.

Location is a bit far from rely station. Autos do a lot of haggling. We paid 130 to 150 fir going and cmng from stn to hotel. Amenities need improvement lije no hot water flask facility to prepare room tea, bathrooms shd be cleaner. Plus point is food is good, rooms per se are large, clean and comfortable.

Hotel is nice, rooms were cleaned, location is on Mumbai-Goa highway. Only one feedback they should keep wooden mat or non slippery mat in washroom for shower since floor is slippery.

Hotel is nice, rooms were cleaned, location is on mumbai-goa highway. Only one feedback they should keep wooden mat or non slippery mat in washroom for shower since floor is slippery.