Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

Great stay! Full facilities hotel and stunning view. Definitely coming back soon.

난생 처음 half board란 걸 미리 예약하고 갔는데, 결론부터 말하면 저녁식사는 기대했던 것에 비해 실망이 컸고, 아침식사는 훌륭했습니다. 저녁식사가 부페식으로 진행된 탓인지 고급 호텔에서의 식사와는 거리가 멀었고 물이외에는 어떤 음료도 제공되지 않았습니다. 커피나 주류를 구입하는 것도 불가능했습니다. 아침식사는 아주 좋았습니다. 음식 종류도 많았고 하나 하나가 다 맛있었습니다.

Pests, Poor Service, and a Catastrophic Stay We arrived late at night with our three young children, tired after a long journey. We had booked a villa and were looking forward to a peaceful and pleasant stay, but unfortunately, we were deeply disappointed. As soon as we entered the villa, we were greeted by an unpleasant sight: long-legged silverfish crawling on the ceiling, a dead beetle in the shower, and spiders hanging from the ceiling. My husband had to go to the reception, and we were promised two rooms in the main building instead. When we finally reached those rooms, they were no better. We found a live silverfish on the floor in one of the rooms, and outside our other room, there was a large dead brown beetle. We felt very uncomfortable staying there due to the pests and insects, and now we were left without accommodation in Sarajevo in the middle of the night, with three tired and disappointed children. We contacted the hotel's manager, Nermin Horman, who informed us that they would not reimburse us for the nights, even though we had paid over 500 euros for accommodation that we never used. After a long night of searching for another hotel, we eventually found a room at Ibis Styles. When we checked in, we realized that it was actually a sister hotel to Tarcin. The room was okay, but the breakfast was another disappointment. Dirty plates, an unappetizing buffet, and ants in the restaurant quickly made us realize that we didn’t want to stay here either.

There was a wedging at the hotel and therefore no access to the restaurant and we had to order room service which is a shame. The breakfast was not nice (not fresh cakes and only a few options)

First of a very friendly staff, especially Tareq, with a great smile and attitude willingly to assist you with your needs. Also, others like the old guy in the restaurant. If you need to see a fabulous scenery of condensed greenery covered in the morning with fog carpet mesmerizing your sensation, then take your beloved husband and stay there.

The air was so fresh. The views were spectacular There is not much to do apart from absorb the beautiful scenery around you. Quad biking, walking trails. Spa facilities But you can go down to the town if you wish The staff were so Accommodating, the waiters were brilliant and very helpful. They made you feel at home. All service came with a smile. We never felt rushed when we had any meal. The rooms were clean. The breakfast was always excellent. Only qualm was their restaurant food. This needs to be improved. This hotel hosted a certain type of customer group. That were not rude , rowdy, inappropriate. you never felt uncomfortable.