Gästanvändare
15 augusti 2023
They charged us 57,17Euro for nothing. We payed the accommodation fee and paid for anything we bought during our stay. But after we leave I saw they charged an extra fee of 57,17Euro from my bank account.. I asked them why, but so far I haven't received any response. Plus they say you get a Genuss kart as a gift, a value of 8.5 euros but they did not subtract this amount from our costs. I don't know, the place has everything that a hotel in it's quality range has to offer but you have to spend extra time to get these extra charges removed afterwards. This is very annoying and I am not sure If I can manage it at all.
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