Spa Hotel Iris

Excellent food and behavior of the staff, everything clean and nice. Very good and quiet position of the hotel in the spa resort, close parking places, even the amount is limited. Large selection of spa treatments, 24/7 availability of reception

Our stay at your hotel left us with a wonderful impression. Many thanks to Jana Homolová, DiS. Reservation & Sales manager for her patience and professional work when placing an order. For the attention given to us and the desire to always help the wonderful Renata and Victoria and for the delicious food to all the kitchen staff. I would like to note the daily and thorough cleaning of our room. But unfortunately, some medical procedures leave much to be desired - I mean water procedures in the bath, where in 15 minutes the water becomes very cold and no one comes to check, and this is so critical that my wife fell ill from hypothermia, which, of course, spoiled the holiday. There was no kettle in our room and at the reception desk they asked us for 5 euros per day of rent, although our friends had a kettle in their room without paying. In a four-star hotel it is strange to see the absence of shampoo, body cream and hair conditioner. These are, of course, small things, but all of this creates a feeling of comfortable rest.

I really enjoyed staying in this hotel “Iris” in Karlovy Vary. Head Doctor Mr. Yuriy Onisko attentive, head nurse Mrs. Tana (apologies if spelling is incorrect, and I can’t remember the surname) organized SPA treatments well and does the CO2 injections so well, SPA staff is professional, kitchen staff makes selection of foods, waiters are nice, cleanliness is very good! Reception staff is quick and helpful. Thanks to all responsible staff of “Iris” Hotel. It is Quiet Hotel, although full of people, even with kids, quiet, not big Hotel. I used to stay in 5 star hotels in Karlovy Vary in the past, but somehow such 4* hotels also good. I wish to return back in this hotel when I can next time.

Sehr schönes Hotel.😀 Es hat alles gepasst,Essen, Wellness,Zimmer. Toller Innenpool mit Sauna. Das Zentrum ist nicht weit entfernt für Spaziergänge.Wir kommen auf jeden Fall wieder.

Es war ein Wochenendtrip mit Bahnanreise. Die Taxifahrt vom Bahnhof zum Hotel ist wirklich bezahlbar ( 6,—€) Unser Zimmer war modern und sehr komfortabel. Die Qualität von Kopfkissen und Matratzen war vorzüglich. Das Frühstücksbuffet reichhaltig und abwechslungsreich, dass gleiche galt für das Angebot am Abend. Die Anwendungen waren gut abgestimmt und ließen Zeit für einen Stadtbummel. Ein kleines Manko war die nicht funktionierende Salzgrotte. Die Grotte selbst ist liebevoll ausgestattet, nur es happerte am Salznebel.

Die Lage des Hotels ist super 👍 Die Zimmer sind sauber Die Liegemöglichkeiten im Spabereich leider zu wenig und im Durchgangsbereich Sehr ungemütlich 😔 Das Personal an der Rezeption war sehr nett 👍