Astoria Hotel & Medical Spa

Was a great Hotel!

에어컨이 없다는 단점이있지만 문열어놓고 자면 시원했어요(8월중순) 광장앞이라 시끄럽지만 뷰는 너무 예뻐요 유일하게 슬리퍼도 주는 숙소라서 좋네요! 바디로션,바디워시,샴푸,린스 다 있어요 바디로션 좋은 거같아요 맘에 들어요

酒店很好 早餐不錯

We enjoyed our stay with the whole family in this hotel. The staff was pleasant, all hotel areas smelled lovely and were clean. The wellness area has been beautifully renovated. We especially liked the idea of the tea room, which is part of the hotel and offers guests free tea and coffee during the whole day. We had a room with a direct view of the colonnade, which was fantastic. The only downside was the parking, but this is a common issue for all hotels in the city center. However, there is free parking available about a 5-minute walk uphill from the hotel.

Horrible restaurant service: guests who paid as usual for the meals at the hotel restaurant are literally not allowed to seat and have their meals at the table. Old people who came to this hotel from far abroad to get some water related treatment are treated in unacceptable way. Super nasty lady who is managing the restaurant service and sitting is rude, obviously dividing guests by nationality and saying that the guests are not allowed to sit because the “tables are reserved for some other guests” and cannot be used at any time (why it is like that and how this works and who are these guests - she refused to tell). So, this “privileged reservation “ makes almost every breakfast and dinner at this restaurant a nightmare for some old people, making them struggling to find the free tables (which are never available, considering the overall number of guests vs. seats). It is unbelievable to see how sometimes people from third countries are treated in the mid. of Europe! We definitely never visit this hotel again and will tell others to avoid such places.

The hotel is located right in the historical centre - great location. However if you come by car you will have to park further in a private parking place. The rooms are small and clean. Great if you can have a view on the colonada ! Toilets and bathroom were in the same room. Breakfast are very Czech. You must pay extra for spa - swimming pool is ok but not opened the whole for the public. They organised lessons at noon. Sauna ok