Almi Luxury Rooms

We are staying 12 days. Food and rooms are wonderful. Service at the restaurant and housekeeping- impeccable. A very negative experience at the beach has very much tainted our trip. We feel unwelcome. We were told at check in we had an assigned pair of beach chairs, but if we wanted we could pick a beach chair, whichever worked for us. It would be assigned for our stay. That evening we went for our swim and next to our assigned chairs was a very intoxicated person. The next day we requested a chair in the middle of the hotel chair area, far from the original seats. The guy at the beach said ok but to be prepared to leave at any time if other guests come. We complied with this. This morning he raised his voice at me and my son when I requested to take more central chairs. He non stop kept interrupting me. I tried to explain we didn’t mind not being in the first row, we would take any chairs- we just wanted to be in the middle of hotel guests. When I explained what I was told at check in, he responded “I don’t care”, and proceeded to interrupt again and raise his voice. Instead of simply asking the check in person or a manager for help. I understand his work may be difficult, and maybe we were misinformed- but the way he responded to a request was incredibly unprofessional. If I had been one of the big 1.85m men in my family, I doubt he would have spoken to me this way. Instead he terrified my little kid. I had to ask him to lower his voice and be polite in front of my son. Even worse- after we went to the beach chairs he told us to take, he came back and said we were in the wrong chairs again. Then he proceeded to tell us he is the boss of the chairs and he decides so he doesn’t need to discuss anything with anyone. In many other places, this man would not have been tolerated a day. Worst beach experience. I tried to find a manager to discuss this with. Spoke to two different employees, while requesting a manager, and they both insisted he is the reference for beach chairs and we have to comply. For the price you can have a much better experience in a Greek beach resort. Especially given the time one spends at the beach. Sadly everything else is wonderful. Especially the chef at the restaurant is up to par with 5-star resort chefs. That said, having stayed in beach resorts in Asia, Hawaii, Cali, all over Europe, this is by far the worst beach experience.