TWIN-LINE HOTEL KARUIZAWA JAPAN

Staying at the TWIN-LINE HOTEL KARUIZAWA JAPAN was a mixed experience. If you're planning to share a room with children over six years old, be aware that the hotel requires you to purchase an additional room, which can be inconvenient and costly for families. The location is less than ideal, with no convenience stores nearby and a limited selection of restaurants in the area, making it challenging to find dining options. Parking was another drawback; the connected car park is very small, and we were directed to a second car park a block away. While not extremely far, it was inconvenient for unloading and loading our luggage. The hotel service was okay but slightly below the exceptional standards we've come to expect in Japan. On the brighter side, their happy hour was carried out quite well and was the highlight of our stay. The room itself was disappointingly dark, even with all the lights turned on, which affected the overall ambiance. While there were some positive aspects, the combination of location issues and other inconveniences made our stay less enjoyable than we had hoped.

The food quality of the Spanish set dinner and breakfast was excellent and beyond our expectation. All the staff including front desk and restaurant were very friendly and hospitable. The location is convenient and walkable from bus station or to the shops, the rental of bicycles was included in the room rate. Many places are accessible by bicycles and kind of convenient to cycling around. The free flow drinks and snacks was a very kind gesture and face masks were very thoughtful room amenities for the dry weather. I would highly recommend this hotel and look forward to next visit soon.

A stylish hotel, yet filled with vibrance. The fine dinning experience was great. Comfortable beds, though standard rooms are quite small. Amenitie add-ons including hot bath salt self help counter and facial masks, free drinks and snacks after dinner made it very enjoyable after a long day's walk.

Location is very good. Walking distance to lots of nice restaurants. Staff are very friendly and helpful. Really enjoyed the complimentary free flow of drinks and snack in the evening. The room is relatively small but have enough space to put all our stuff.

The hotel is great. The invitation drink at night is the best.

Super good! free drink and free bath soak