TWIN-LINE HOTEL KARUIZAWA JAPAN

Very lovely boutique hotel. Room decor is nice, size is decent and staff is very friendly and helpful.  Only downside is there’s no kettle provided in the room, it’s a little inconvenient if you want hot water in the middle of the night and have to go to the lobby to get. (They provide hot water at the lobby)

I love the amenities of this hotel! Free drinks and snacks in the evening, self-blending of bath salts, and a free tea and coffee corner from 3pm onwards! I felt this location gets sleepy at night and there is not many food options nearby. However, it is comfortable and with appealing design.

Excellent location, great service and night snacks. Clean rooms. Room was small, but layout very efficient. Will stay here again.

Staying at the TWIN-LINE HOTEL KARUIZAWA JAPAN was a mixed experience. If you're planning to share a room with children over six years old, be aware that the hotel requires you to purchase an additional room, which can be inconvenient and costly for families. The location is less than ideal, with no convenience stores nearby and a limited selection of restaurants in the area, making it challenging to find dining options. Parking was another drawback; the connected car park is very small, and we were directed to a second car park a block away. While not extremely far, it was inconvenient for unloading and loading our luggage. The hotel service was okay but slightly below the exceptional standards we've come to expect in Japan. On the brighter side, their happy hour was carried out quite well and was the highlight of our stay. The room itself was disappointingly dark, even with all the lights turned on, which affected the overall ambiance. While there were some positive aspects, the combination of location issues and other inconveniences made our stay less enjoyable than we had hoped.

welcome drink for everyday is great. Staff is so helpful and nice.

A trendy hotel at Karuizawa, their breakfast is recommended Recommend to book parking before check-in. We didn’t make the reservation and we need to park nearby. They have free drinks in the evening too :) Would like to stay there again if I visit Karuizawa next time!