AHG Sun Bay Mlilile Beach Hotel

+ Room simple (with AC and Fridge) but okay + Room Cleaning was good + Beach Location/ very remote + Nice Pool + Nice reception ladies + Gerneral Design of the resort -No Customer first mentality -During the day little food between lunch and dinner - Urchins at the beach-＞ made swimming quite difficult - aggressive Beach vendors (Massai) that do not respect ones privacy - All inklusive with alcoholic cocktails inclusive but no nonalcoholic juices (besides breakfast juice) inclusive-＞ makes no sense to me - Food Hygiene is poor (Yoghurt and Milk stood at buffet uncooled for multiple hours) - You have to pay for Big Water Bottles to take to your room, even if you have all inclusive. - Beach Towels have stains and are partially ripped. -Bedding has stains. - There is no customer first mentality-＞ Service staff always has to ask Manager first, even for the simplest things. - Manager did not take my food Hygiene concerns seriously and thought it more likely that the people get ill with diarrhea from malaria medication instead of asking himself the question if there is anything the hotel could do better to improve food hygiene. - Food is rather repetitive and very salty (one has to write no salt on the order cards in the morning for it to get better). - Oftentimes the things that bothered us were things you just expect to be up to a certain standard when a hotel has 4 stars but we were disappointed numerously. - Soft Drink choice very limited (Coke,Fanta, Sprite) - Power outages multiple times a day

Newly opened hotel on Zanzibar east coast, right on the beach. Nice and quiet location, with friendly and attentive staff. The rooms are comfortable and well equiped, with balconies that offer awesome sea view. A good choice for a couple or group of friends.

Great stay, great food and helpful staff. To be recommended. We will return in March with our friends. We went on excursions with the Hotel agency (Makuti Tours), excellent service and professional guides