Kassandra Palace Hotel & Spa

We recently stayed at Kassandra Palace Hotel and had a really lovely experience overall. When we arrived, our room wasn’t quite ready yet, but the staff welcomed us warmly and offered drinks at the lobby bar while we waited. Check-in itself was quick, smooth, and handled with a genuinely friendly attitude, which set a positive tone for the rest of our stay. The room we got was exactly what we had booked, and we appreciated being taken there by golf cart—a nice touch, especially with a baby and luggage. The bellboy was incredibly polite and professional. The room had a handy little kitchenette, which made things much easier for us as we were traveling with our baby. While the furniture and beds felt a bit dated, everything was clean and functional, and the insect screens on the windows were a really thoughtful detail. Food at the hotel was honestly great. From day one, both the operations manager and guest relations manager greeted us at the restaurant and made sure we were well taken care of. The buffet breakfast and dinner options were always fresh, high quality, and regularly refilled before anything ran out. Service was fast, and everything—from cutlery to glasses—was spotless. A big shoutout to Despina Kaliva, the Front Office Manager, who was amazing throughout our stay. She really went out of her way to check in on us and make sure everything was perfect. The beach area was another highlight. It was always easy to find sunbeds and umbrellas, and the beach staff were friendly and attentive without being intrusive. The whole area was calm, clean, and relaxing. A special thank-you as well to the Food & Beverage Manager and the entire team for making our stay so comfortable. We would absolutely come back again and would recommend Kassandra Palace to anyone looking for a relaxing and well-run hotel in the area.

Amazing stay at Kassandra Palace in the most beautiful country, and we loved it so much that we've booked our next visit this summer. I have gluten and dairy allergies, I was pleasantly surprised by the attention and support I received in finding delicious meal options. The staff went above and beyond to ensure my dietary needs were met, making my dining experience enjoyable and stress-free. On our first evening, we encountered a minor issue with the air conditioning. However, it was promptly addressed by the next morning, and as a thoughtful gesture, we were given a bottle of wine to apologize for the inconvenience. This kind touch truly exemplifies the exceptional customer service we experienced. The hotel was impeccably clean, and the towel service was outstanding. Additionally, I indulged in a gel polish manicure at the spa, which turned out to be the best I've ever had! Overall, our experience at Kassandra Palace was fantastic, and we can't wait to return!

After spending two glorious weeks at this fabulous hotel, for my wifes' birthday, we can thoroughly recommend this resort. Great beach-front location, two pools (one for children) good bars, games room, gift shop spa, gym and ice-cream parlour. Plenty of sunbeds with parasols, so there was never a problem finding vacant ones. Some entertainment in the evenings. ALL staff were wonderful, nothing too much trouble, even down to the groundsmen who kept the gardens immaculate. Food was very good and varied, lots of choices both at breakfast and dinner. Would certainly return if there weren't so many other places to visit, thanks to everyone at the Kassandra Palace for making our special holiday SPECIAL. Chris and Gill Logsdail, Shropshire.