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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.5
Service4.7
Renlighet4.6
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Alla recensioner(58)
Positiva recensioner(56)
Recensioner med foton/video(9)
Vänlig personal(16)
Utmärkt vistelse!(12)
Rent och städat(11)
Utsökt frukost(9)
Negativa recensioner(2)
Gary Ong Wei Kiat
Standardrum med 2 enkelsängar och bergsutsikt
Bodde på sep. 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
Absolutely loved the hotel and stay! Cosy clean rooms, great vibes, food and passionate service (from security guards to housekeepers at every level)!
Breakfast buffet has great selections and very tasty menu, service staff is extremely attentive to your needs and service deserves great commendation (every single one of them)! It was a bit difficult to read the names off the badges, managed to only saw Sabina’s and Arun’s name but there are just so many more staff whom I’d like to show appreciation from front desk to concierge and really everyone!
They do not just serve you but engage with you through conversations making you feel at ease and like at home during the stay. Liked how the laundry system works and also the gym which are both 24 hours. No complaints at all and I would definitely like to stay here again when I am at Nepal the next round.
10/10 recommend and you will have no regrets!
Översätt
6/12
Svar från boendet: Dear Gary,Greetings from Holiday Inn Express Kathmandu Naxal,Thank you so much for your wonderful and detailed feedback! We're absolutely thrilled to hear that you enjoyed your stay and that our team made such a positive impression on you. It's fantastic to know that you appreciated the cozy rooms, delicious breakfast, and the attentive service from all levels of our staff. We’re especially grateful for your kind words about the team. We’ll be sure to pass on your compliments to everyone.We're also glad to hear you enjoyed the laundry system and our 24-hour gym facilities. Your recommendation means a lot to us, and we can’t wait to welcome you back to our hotel when you're next in Nepal! Safe travels, and we look forward to seeing you again soon.Thank youPrajeena PradhanReservation Executive
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your kind words. We're delighted to hear that you enjoyed our service and hospitality. Our team takes great pride in creating a warm and welcoming experience for our guests. We look forward to hosting you again soon.Best Regards,Aarati BudhathokiMarketing Manager
Ahn
Rum Queen Standard med utsikt över bergen
Bodde på feb. 2025
Affärsresenärer
35 recension
4.7/5
Otroligt
Publicerades 26 mars 2025
Great location; with friendly staffs; breakfast was ok;
Översätt
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your feedback. We're glad you enjoyed our convenient location and friendly staff. We appreciate your thoughts on breakfast and will continue working to enhance our offerings. Hope to welcome you back soon!Best Regards,Aarati BudhathokiMarketing Manager
Sarah H.
Standardrum med 2 enkelsängar och bergsutsikt
Bodde på apr. 2024
Familj
46 recension
4.5/5
Utmärkt
Publicerades 3 juni 2024
Nice view from the room with Mountain View on the 7th floor. Bedsheets and towels changed daily, water bottles provided everyday for free. Very nice staff. Good breakfast. Very convenient 24h room service if you need anything to eat or drink in the middle of the night.
Översätt
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your wonderful review! We're glad you enjoyed the mountain view from your room and appreciated the daily housekeeping service. It’s great to know that our team, breakfast, and 24-hour room service added to your experience. We look forward to welcoming you back for another comfortable stay.Best Regards,Aarati BudhathokiMarketing Manager
Batzaya Ch
Rum Queen Standard med utsikt över bergen
Bodde på maj 2024
Affärsresenärer
33 recension
5.0/5
Enastående
Publicerades 29 juni 2024
I had visited to Nepal first. I so liked this hotel service. Very comfort and safe.
Översätt
Svar från boendet: Dear Batzaya Ch,Greetings from Holiday Inn Express Kathmandu Naxal,Thank you for taking the time to write a review. We are delighted to hear that you had a comfortable and safe stay with us. We hope your first visit to Nepal was memorable, and we look forward to the opportunity to serve you again in the future.Thank you,Prajeena PradhanReservation Executive.
Barun Pandey
Standard Queen rum-tillgänglighetsanpassad
Bodde på apr. 2024
Par
2 recension
3.7/5
Publicerades 2 maj 2024
The experience was overall okay, but the staff woke us up early in the morning (at 8AM). There was no noise proof, could hear people walking in the hallways.
Översätt
Svar från boendet: Dear Mr. Pandey,Thank you for choosing to stay with us, and for sharing your feedback. While we're pleased to hear that your overall experience was satisfactory, we apologize for any inconvenience caused by the early morning disturbance and the lack of noise insulation. Your feedback is valuable to us as we continuously strive to improve our guests' experience. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Best Regards,Karthi VKGeneral Manager.
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your kind words and for sharing your experience. We’re delighted that you felt the warmth and hospitality of Nepal through our team. It’s wonderful to hear that you enjoyed your stay and especially loved our cheese omelet at breakfast.We appreciate your honest feedback as well. While our goal is to provide a modern and comfortable experience, we also strive to create a sense of place that reflects the beauty and culture of Nepal. Your insight inspires us to find ways to enhance that connection.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay.Best Regards,Aarati BudhathokiMarketing Manager
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you so much for your wonderful review. We’re delighted to hear you had such a great experience and that you enjoyed the service, breakfast, and room. We truly appreciate your kind words about our staff, and we’ll be sure to share your gratitude with them. There's no need to worry about the tip—your feedback means the world to us. We can’t wait to welcome you back on your next visit to Kathmandu.This response expresses gratitude and assures the guest that their appreciation is enough.Best Regards,Aarati BudhathokiMarketing Manager
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your kind words and recommendation. We're glad you found our hotel safe, hygienic, and convenient. It's great to hear that you enjoyed our breakfast and that our front desk team was able to assist you in both Chinese and English. We hope to welcome you again soon.Best Regards,Aarati BudhathokiMarketing Manager
blancacaca
Rum Standard med 2 enkelsängar.
Bodde på dec. 2024
Affärsresenärer
2 recension
4.6/5
Utmärkt
Publicerades 1 feb. 2025
房間還是現代化的,除了有點小,其他都挺好
Översätt
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your feedback. We're glad you liked the modern design of the room. Our rooms are designed to be smart, modern, and efficiently spaced, ensuring a comfortable and functional stay for our guests. We understand that space is an important factor, and we appreciate your input.We hope to welcome you again for another comfortable stay.Best Regards,Aarati BudhathokiMarketing Manager
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your continued trust and for taking the time to share your experience. We're delighted to hear that you enjoyed your stay, and we truly appreciate your kind words about our team and breakfast offerings. We also want to apologize for the issue with the corridor lights and will look into it to ensure your next stay is even more comfortable. We look forward to welcoming you back soonBest Regards,Aarati BudhathokiMarketing Manager
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your wonderful feedback. We're delighted that you had a great experience at our hotel. As a newly opened property, we take pride in our modern design, excellent food, and convenient location. We're glad you found it to be a great choice for both leisure and business travelers. We look forward to welcoming you again.Best Regards,Aarati BudhathokiMarketing Manager
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for sharing your detailed feedback. We're so glad to hear that you enjoyed the service, the new facilities, and the beautiful views of both the mountains and the city. It’s also wonderful to know you liked the breakfast and made use of our gym. We appreciate your comments about dinner and will certainly take them into account as we strive to improve our menu offerings. We hope to welcome you back soon for another great stay.Best Regards,Aarati BudhathokiMarketing Manager
Dadahani
Rum Queen Standard med utsikt över bergen
Bodde på feb. 2025
Affärsresenärer
23 recension
4.0/5
Mycket bra
Publicerades 12 mars 2025
地理位置不錯,周邊有不少餐廳。附近有家中國餐廳,下次還會再選擇的
Översätt
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!Thank you for your kind words. We're glad you enjoyed our convenient location and the variety of dining options nearby. We look forward to welcoming you back on your next visit.Best Regards,Aarati BudhathokiMarketing Manager
Gästanvändare
Rum Standard med 2 enkelsängar.
Bodde på dec. 2024
Annat
19 recension
1.7/5
Publicerades 30 jan. 2025
房間太小,沒有21平,大概衹有12平。封閉窗,空調也有問題,房間憋得難受
Översätt
Svar från boendet: Dear Guest,Warm Greetings from Holiday Inn Express Kathmandu Naxal!We sincerely apologize for the inconvenience you experienced with the room size and air conditioning. Our standard rooms are 21 sqm, designed to provide a smart and comfortable stay. However, we regret that your experience did not meet expectations. Your feedback is valuable, and we will look into the concerns to ensure a better experience for our guests in the future.Best Regards,Aarati BudhathokiMarketing Manager