Hotel Encounter Nepal & Spa

The staff were friendly and accommodated and early check in. The location is good and amenetirs nearby. Small negative that breakfast was advertised form 7am but still wasn’t ready at 7.45am. Thanks for the comfortable stay.

Great location with great hospitality

Stayed here with a friend and booked 2 rooms.Waited nearly an hour after check-in for our rooms, and when we finally got them, one room the toilet didn't flush, and the other the aircon leaked water all over the floor. They got the toilet fixed quickly, but the aircon was completely broken in my room. I agreed that a fan would be OK, so they brought a fan that the plug didn't work very well and had to wedged at an angle in the socket, needless to say it kept falling out. After about 2 hours of me complaining, they finally brought an extension lead up, which sorted the problem. Outside our room was a balcony with manky old chairs and bags of empty bottles, really not appealing. The manager told us these were good rooms. My aircon continued to leak water into the night and if took them an hour to send someone ro clean if up. I stayed in the room, pictured 1st, and I can assure you it doesn't look like that now, now it's old and tired, marks all over the walls. In its day this would have been a lovely hotel, but it's had its day...

As a solo traveler i really loved this place! I felt safe and welcome. The staff from the hotel made my stay really unforgettable. The breakfast is also delicious and the rooms are as they should be. Everything to have a great time visiting Kathmandu !

Excellent location, exceptional staff, great amenities, and an unbelievable price. The hotel is located just outside of the bustiling (and chaotic) Thamel and the more refined and white collar Lazimpat. Everything shopping/dining related is walking distance away and for local sight seeing the front desk will help book fixed and fair priced taxis. I highly recommend this hotel

I liked the property as it is clean and a lot of greenery in and around the property. Room was good but did not have basic things like all lights were not working. Bathroom's tab did not have proper water flow. And no actions were taken after informing them multiple times. Food was not good and did not have room service.