Hotel Monopol

非常開心的一次旅程 一座美麗安靜的城 酒店服務人員熱心周到 還幫助我們找地道的波蘭菜 酒店樓下連續開了五天免費的音樂節 這讓國人感到十分幸運 樓下是一條餐飲街 各色菜系 下次來卡託還要住在這裏

Super wszystko pięknie i miło polecam

地理位置很好，早餐庭很贊，但停車不方便且較貴。

A beautiful hotel. When you enter the building you get a feeling of grandeur, at the entrance there is part of the original floor. On the left there is a café and a restaurant and when you go upstairs or use the elevator there is a magnificent dining area where breakfast is served as well. Breakfast is well enough with all kinds of (a bit stale) bread, cheese, fruits, cold cuts and cereals but you'll have to pay extra for fresh orange juice. It was very cold in the dining area. We only had dinner there once; very tasty! Then our room: a clean and spacious room with a safe, TV, minibar, table and 2 chairs and very comfortable beds. The windows could open and there was airconditioning. A large and beautiful bathroom with lots of amenities by Occitane ( lovely..) bathrobes, big towels...etc. Proper customer service: we ordered a taxi and since we didn't have Zloties the lady at reception paid the taxidriver up front for us . We had to check out at 4 AM and we got an enormous breakfast box to bring along. It was a pity that the area around the hotel was in shambles because the streets were being repaired. Katowice is a beautiful city with lots of old buildings and we certainly plan to go back.

the hotel was fine but the survice is bad because i came with my colleague to the hotel,he was the one who did the registration to the hotel and told them to charge his company. they whanted on the check in a visa card and told me all the time that its just a normal procedure and i have nothing to worry about and they wont charge me. but at the check out that i didnt did, my colleague did the check out withot me. his !!!!!visa didnt passed and he told them to charge my visa they did it without me being there and without my approval!!!! they did what he told them without asking him to call me to approve the charge on the visa, the visa that is mine and i wasent there to know that they charching me and after they told me not to worry and they will not charge the visa!!!!!!!!! its a very bed handling especially that in the bigining they told me they wont charge my visa. and also its wrong management of situation like this, its very wrong to charge someones visa without talking to this person first. they charged my visa on base of another person who told them to charge my visa that is not his visa and i wasent there in person to aprrove it!!!!!!!

Very pleasant stay. Breakfast was amazing. A lot of bits to choose from. We had to pay for the parking, also it is not guaranteed. The coconut drink in the room fridge was awful. I had to get myself Coconaut from Zabka. Service was very good. The pool, spa area and massage top noch. Very recommended.