Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

I recently stayed at Cascade and despite a small hiccup at check-in, my experience was absolutely top-notch thanks to the exceptional service provided by Anita and Chris. Upon arrival, I discovered that the room type I had booked was unavailable. However, Anita, the manager, immediately took charge of the situation. She worked quickly and efficiently with Chris at the front desk to ensure I was accommodated properly. Their professionalism, kindness, and commitment to guest satisfaction truly stood out. Not only did they resolve the issue promptly, but they also made sure I was comfortable and happy with my stay. The room was clean, well-appointed, and exceeded my expectations. Thanks to Anita and Chris, what could have been a frustrating situation turned into a seamless and pleasant experience. I highly recommend Cascade and will definitely be returning! The only thing is that the restaurant isn’t functioning & I was looking forward to trying it out.

Nicely furnished hotel, but very disappointed by significant noise. You can hear every footstep in room above you and voices in the next door rooms. If no one was in the rooms around you, it would be a perfect hotel. Nice staff too, but too bad such a new hotel skimped on the basics of comfort like noise reduction.

DO NOT STAY HERE- NOTHING WORKS Water TEMP of Shower and FAucets does not work The fan or AIR flow system does not work Maintenance workers are all running around inside hotel Worst HOTEL in KANSAS CITY STAY AWAY Complete Waste of Money- Many other options are better

We were truly treated top tier here. Our receptionist Aaron made sure everything was to our liking and went above and beyond to ensure to our first trip in KC was memorable. He gave great recommendations in the city and provided wonderful hospitality! Thank you!

Beautiful and clean hotel with secure parking. We only stayed for one night so didn't have a chance to take advantage of the restaurant, bar or coffee shop but all these areas looked really nice. Short uber ride to the Crossroads district and walkable to Country Club Plaza. Would definitely stay here again, well done Marriott!

This will be our new go to in the Kansas City area. Fantastic location and the staff went out of their way to make it an enjoyable experience for us. The rooms are new with trendy decor and any amenity you would need during your stay. It is attached to a new food hall with a variety of options from local chefs and within walking distance to a number of Plaza restaurants and shops. The only thing we found odd was that housekeeping leaves at noon on the weekends, so if you are not out of your room before then it will not be cleaned. This may get fixed as they continue to add staff, but something to keep in mind!