Hotel Southern Residency

Expect better service by maintaining cleanness

Travelled with three year old baby. Very very poor service from room service. During our stay here, we have to wait each time for an hour for a cup of Milk for our baby. At entry, the front desk provide no room boy to carry our luggage to the room, also at the departure. They simply gave me the room key and ask ourself to go and find the room.

Very good. Excellent gesture from reception, had a pleasant stay with good and healthy food there was a cafe with good ambience.

Terrible experience at reception during check-in, as they keep saying visitors not allowed more than 30 minutes. Myself and my brother booked this as we had work thiruporur sro. My nephew who is studying in nearby university (hostel). We explained he will go before his hostel gate closed, the kept arguing that no visitors allowed in any hotel. Finally, even though they agreed, it was unpleasant discussion. Room was average and have to change room as linens looked like used ones

The amenities provided were sufficient and met our needs. However, i did notice that the tea kettle was unclean at the pour spout, which was a bit concerning. Additionally, upon entering the room, we noticed a lingering smell of cigarette smoke, which is particularly troublesome as my wife is allergic to it. We had to open the windows for a while to ventilate the room and make it more comfortable. On a positive note, the breakfast provided was excellent and truly added value to the stay. It was definitely a highlight, and we were pleased with the variety and quality of the offerings. Overall, it was a pleasant stay, and i appreciate the efforts made to ensure guest comfort. With a little attention to cleanliness and odor control, the experience could be even better in the future. Thank you for your attention to these matters.

The stay was good. Kettle for hot water was also available at preference. Food was okay, but can improve on number of dishes