Viking Star Hotel

I spent my vacation with my friends in Turkey, Antalya, Kemer region, at the very beautiful Viking Star Hotel. A very beautiful hotel with friendly staff. Hotel with diverse and delicious food. Two pools. And a diverse bar. We were very satisfied.

Rooms aren’t clean (see photo- disgusting stain on wall next to bed which was there when we arrived!) bathroom has mold on the ceilling and water smells awful. Food is not good at all as it’s cold, the deserts were all awful and the bars close at 11pm? We felt like burdens every time we asked for drinks even though we paid for all inclusive. Staff aren’t friendly other than one or two of them and nothing is catered to English people at all if anything we didn’t feel welcome at all. Bedding and towels had holes in them. Nothing for children other than a “clubhouse” that we weren’t told about until half way through the holiday at night? No ice creams for kids as a part of all inclusive. The only decent thing about this hotel is the pool and the view of the mountains.

I am writing this review in the hope that it will be noticed and the situation will change. I am currently staying at Viking Star Hotel ⭐️⭐️⭐️⭐️⭐️ But does everything here really deserve five stars? NO NO! I chose this hotel because it has a gym, as I need to exercise daily due to my health condition. However, it’s impossible to work out in the gym because the air conditioner is not working. Exercising in the gym is unbearable, breathing becomes difficult, and I almost fainted! In addition to the broken air conditioner, all the staff at the reception, including the manager, make empty promises and lie, which is the most unpleasant part. If they had been honest, it wouldn’t have been so upsetting. They act surprised and claim that everything has been fixed. But in reality, nothing has been fixed! The manager was very nice and promised to have it repaired by the evening (which was not) and in the meantime, he suggested I visit the gym at another hotel, which I had to walk 15 minutes to under the scorching sun, only to find out that the situation at the second hotel was exactly the same. It’s very disappointing to be deceived by the staff, the top representatives of the hotel!! I hope the situation will be resolved so that I can soften this unpleasant review with praise for their company.