Emerald Guesthouse

Emerald Guesthouse recensioner

Emerald Guesthouse

19 Halifax St, Kempton Park, Gauteng, 1619, South AfricaVisa hotellinformation
Emerald Guesthouse
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Gästrecensioner

3.7/5
126 recension
Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.3
Service3.5
Renlighet3.7
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Alla recensioner(126)
Positiva recensioner(25)
Recensioner med foton/video(4)
Nära flygplats(12)
Lätt att ta sig runt(9)
Vänlig personal(9)
Erbjuder upphämtning/avlämning(8)
Praktiskt läge(8)
Rent och städat(6)
Utmärkt vistelse!(6)
Negativa recensioner(3)
Brendon Packer
Budget Enkel/Dubbelrum
Bodde på juli 2024
Ensamresenärer
14 recension
4.5/5
Utmärkt
Publicerades 20 aug. 2024
I thought the place was nice, but to be honest the blankets on the bed and in the cupboard annoyed me with static electricity. The shower water came out way too fast. But everything else was great and the people are very nice.
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Gästanvändare
Standard dubbel enkelrum
Bodde på dec. 2024
Ensamresenärer
2 recension
3.0/5
Publicerades 3 jan. 2025
Rated 3 stars but definitely not a 3 star guesthouse. There was no electricity and I couldn’t charge my cellphone. Furthermore the hot water was problematic with its sporadic flow.
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Zee Sangs
Standard dubbel enkelrum
Bodde på nov. 2024
Familj
17 recension
1.5/5
Publicerades 28 dec. 2024
1. Not picking up the phone 2. Not apologetic about it, I called all day for two days straight before the booking. It was so unsettling I wanted to book the shuttle service and enquire where to get it when I land in jhb. But there was no information provided on trip.com and when I called the number they left online to call to find out. No one was picking up 3. I arrived at the hotel asked about this and complained but they were so nonchalant about it as they clearly did pick up other calls. And miraculously they start picking up when I was testing if that number even works. They said they currently going through something with the landlines they had. But why not have an alternative number or an email address for these instances because they already know the problem with their land line. 4. The lady at the front desk was even aware that it’s a booking platform problem because apparently other platforms provide all the information for shuttle service and a shuttle service number. 5. Next thing they charged the person I was with just because they sleeping over. I felt scammed because I had already paid for the room. What does it matter if I only put in my details when the room is sufficient for two people (as it has two single beds put together to make one bed). Anyways we paid the extra R150 even though we knew it was just 💩 . The guy at the reception continued to ask us questions about what time we’ll check out? What time will we eat breakfast as our room offers this. I told them I have an early flight so I need to eat early and leave with the shuttle at 7am. So they suggested I eat breakfast at 06:30 am. 6. They further asked any food allergies or food we can’t eat. We told them we BOTH don’t eat pork. 7. Following morning I head over to the kitchen for breakfast at 06:30 as agreed. The staff seems shocked and unaware of my order and that I needed to eat early. They simply told me they start at 7am to serve breakfast. 8. So I asked them then why did reception suggest I eat at 06:30 yesterday, asked me about the time wrote it down and confirmed my sister’s time as well. Because we were checking out at different times. Why do all this admin when it didn’t really even matter. 9. So after the ladies at the kitchen go back and forth asking about my order. They finally decide to make me a plate. 10. I decided to bring my bags downstairs from my room because the driver is already waiting for me. And I don’t want to miss my flight waiting for a breakfast they failed to prepare in time according to what we agreed on the day before. 11. I went down finally received the food but couldn’t finish it as I was served at 06:50. The driver then rushed me and I left for the airport. I didn’t even finish eating. 12. Later my sister tells me that when she arrived for breakfast they served her PORK. When we specifically said we DON’T eat pork when they asked the day before. 13. Honestly worst treatment ever, what a scam, service in this hotel sucks and the amenities are not great either. Honestly I think the only way they surviving is because the BnB is cheaper and closer to the airport. 14. My sister and I will never book here again, and I definitely won’t be recommending it to friends that asked me about it a few days ago. I’d rather pay more for better service and a cleaner place and safe accommodating atmosphere.
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Nokuthula Lungeleni Hadebe
Standard dubbel enkelrum
Bodde på jan. 2025
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 16 mars 2025
I loved their free breakfast 🍳. The hotel is closer to the airport.
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Casey Baby
Standard dubbel enkelrum
Bodde på aug. 2024
Ensamresenärer
18 recension
5.0/5
Enastående
Publicerades 3 okt. 2024
Lovely quick stop over before my flight. The shuttle service was on time and very kind receptionist who offered me a to go breakfast snack for my early morning flight.
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Gästanvändare
Standard dubbel enkelrum
Bodde på feb. 2025
Ensamresenärer
3 recension
3.7/5
Publicerades 8 mars 2025
Reasonable price near airport with breakfast, why not
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K L-Wastikc
Standard dubbel enkelrum
Bodde på juli 2024
Ensamresenärer
1 recension
2.2/5
Publicerades 24 aug. 2024
Room 255 Bad side 1. No Aircon 2. Smells strong detergent/disinfectant, couldn't sleep 3. DSTv not working, 2ppl came to help, no success, promised to come back, never did 4. Breakfast, just OK 5. Staff, poor service, no customer engagement, shuttle drivers not even willing to chat to clients 6. Old furniture Good side 1. Best place near airport
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Lokman NulHakim Sahari
Familjerum
Bodde på sep. 2024
Res med vänner
4 recension
3.7/5
Publicerades 20 okt. 2024
Overall is good, breakfast was simple, suitable for lite bed n breakfast.
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Adel Bezuidenhout
Standard dubbel enkelrum
Bodde på maj 2024
Par
1 recension
5.0/5
Enastående
Publicerades 12 aug. 2024
Fantastic way to come back home always. Grrat service, clean rooms and wonderful breakfast. See you next year.
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Givvy
Standard dubbel enkelrum
Bodde på apr. 2024
Ensamresenärer
1 recension
4.2/5
Mycket bra
Publicerades 2 maj 2024
Kitchen forgot to make my supper even after paying for it. I had to sleep on an empty stomach
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Anonym användare
Bodde på mars 2024
Bokat för andra
36 recension
5.0/5
Enastående
Publicerades 20 apr. 2024
This hotel is good because it's near the airport. They have an airport shuttle
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Gästanvändare
Standard dubbel enkelrum
Bodde på dec. 2024
Ensamresenärer
1 recension
3.7/5
Publicerades 13 jan. 2025
Overall, got good service
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Allicer
Standard dubbel enkelrum
Bodde på juni 2023
Par
70 recension
5.0/5
Enastående
Publicerades 3 juli 2023
The room is clean, near the airport, and the staff is extremely friendly and helpful! Breakfast is 👍
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Thandeka
Standard dubbel enkelrum
Bodde på jan. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 7 maj 2024
The hotel was clean
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Mrs Gwebani
Deluxe-trebäddsrum
Bodde på aug. 2022
Familj
1 recension
5.0/5
Enastående
Publicerades 27 okt. 2022
The place was very friendly for kids was traveling with my daughter and son... Transport to the airport was eady
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