Sheen Falls Lodge

Everything was perfect, the hotel, the staff, the food and the area around the hotel. What an amazing setting. Not to room, the views, and friendly welcome and professionalism from all people working there. It is still our favourite hotel in Ireland.

Stayed here recently for two nights. Booked a beautiful signature suite which was directly overlooking Kenmare bay. Gorgeous room with stunning scenery to all around. Room was very clean, large bathroom with an extremely comfy bed also. Opted for room service one of the nights. Menu was a limited. Food was decent, nothing amazing. We booked a lift into Kenmare for the second night availing of the complementary shuttle service offered to guests. We booked this the previous day for 8.15pm as we had an 8.30pm reservation in Kenmare. This was not accommodated however as even though we arrived early, nobody was there at the time and we were late for our booking as a result. Bit disappointing that the hotel offers this service but made no real attempt to stick to the booking. Had drinks and food in the bar one of the days also. Again beautiful setting. Food was relatively good. Found the service slightly unsatisfactory and my partner even commented on the differences in how some guests were being treated compared to others which was definitely noticeable. Service everywhere else in the hotel was great it must be said but the bar staff definitely left it down on this occasion. Overall an enjoyable stay, our second time staying at Sheen Falls however I would expect slightly better in terms of the issues above given the 5 star status of the hotel. We do still really enjoy visiting though and would recommend.

Huge room. Fabulous service. Very comfortable. The fine restaurant had some absolutely delicious taste tidbits in the amuse-bouche and as part of the plating of dinner. The location is extremely beautiful. And ver restful. We hope to come back. It was a delicious respite.

Wonderful staff. Fantastic spacious rooms. Cleanliness is 5*. Beautiful food. A great getaway. Lovely walks around hotel. Great restaurants in Kenmore. Courtesy car into town on request. Great 3 nights for 2 deals spring and autumn deals through the year. Great place to visit if you need a break.

From the minute you pull up to the door and are greeted by the fabulous doorman, you will love Sheen Falls Lodge. It’s a posh, elegant lodge on the banks of a rushing river. The staff are impeccable, the housekeeping lovely, and oh-my-gosh the breakfast! (Actually all the meals are excellent.) Yes, it’s expensive but worth it. Check their website for packages: we got a three-night package in late September that included two dinners and breakfast every day for less than a room alone.

We loved Sheen Falls Lodge. The staff was extremely helpful and always so personable. The rooms were very clean and quiet with plenty of square footage and very cute sitting areas. There were plenty of available outlets. The bathroom was also large and well laid out. The grounds were gorgeous with plenty of trails for walking. There were views of water everywhere! Breakfast was delicious and you could order from the menu or eat from the buffet. Service was excellent! We especially want to give a shout out to Manan, who attended to us on the 3 nights we ate in The Stables Brasserie. She was so sweet, remembered things we had ordered previously and checked on us as needed. She made our evenings so so pleasant. I would highly recommend a stay at Sheen Falls Lodge.

The food was fabulous but this hotel needs to update services at these rates. There is a hairdryer provided but absolutely no where to actually use it. There is a TV but no access to anything beyond a dozen or so uk channels. Standards and practices felt old fashioned

Everything about our stay was perfect…. Even the weather. Every staff member went out of their way to make our stay as enjoyable as possible. Since it was our wedding anniversary they upgraded our room & we were given an estate room which was spacious & had a small balcony. The reception staff were very helpful in recommending great walks in the area. The breakfasts were delicious as was the dinner we had in the stunning dining room overlooking the falls. Cannot recommend this picturesque Hotel too highly & look forward to returning one day soon!

We have stayed at the Sheen Falls Hotel on a number of occasions but we were recently disappointed to encounter poor customer service. On a three night stay, we were allocated to a room we should never have been given. The relocation process was very poor on this occasion from the front desk. Mistakes are made but it is how they are dealt with that shows the quality of service which wasn’t there for a 5 star hotel. On a positive note, the food experience in the Falls restaurant was excellent but in our opinion, the leisure complex is in need of renovation.