Douglas House

This property is perfect! Room was clean and modern and service was excellent! Outdoor pool area was excellent!

Peaceful, beautiful stay! Beautiful, peaceful place in a quiet location and close to everything. I was given a free upgrade to a nicer/bigger room at check-in. Patio overlooked the garden and pool. It was an ideal place to stay for me! Would definitely stay here again.

What an incredible stay! Property is gorgeous. Room was beautiful and so comfortable. Perfect location to walk to bars and restaurants. Will definitely stay again!

Great location for couples Such a nice little spot so close to everything but far enough away to be quiet. Loved the garden area with the pool. Spent the whole afternoon just the two of us! Would definitely recommend for couples.

Nice property but staying elsewhere next time Frequent traveler to kw and I’ve stayed at this property in the past so decided to book here again. I’ve stayed at hotels ranging from fancy to no-frills. Chose pool-view room and it was both spacious and clean which was appreciated. The room has a counter top area with microwave, mini fridge, dishes, utensils. No sink to wash them off, so if you use them they will need to sit on the counter until you receive housekeeping the following day. This didn’t matter since we ate out at restaurants or brought back baked goods. In keeping it honest, here’s why I feel staff etiquette needs improvement. On our final night around 10 pm, a group of people were in the pool blasting music being loud & obnoxious. Carried on past 11 and was disruptive to sleep since we had pool view room. I was told at check-in that there’s an after hours number somewhere. Went to look for it and found a number posted at office near lockboxes. I felt bad to have woken an employee with a call, but for a noise complaint of folks being rowdy seemed a valid reason. The man was not pleased & had his employee next morn ask my husband how we got the phone number INSTEAD of apologizing that we endured 1.5 hour of a late night pool party resulting in offenders removed from pool. They forgot after hours number is posted outside office lol. It’s not my place to reprimand other vacationers. It’s your responsibility to enforce quiet hours & ensure the tranquility you advertise. The grounds are well maintained.

Great location: Safe, clean secure, flooded with light. I’ll give a score of 9/10 because of the non existent water pressure in the shower and the bed pillows have expired and require replacement with fluffy sturdy, huggable pillows! Also need an extra comforter for ease and comfort for sleeping. Excellent support from the front desk young man ( sorry, I forgot his name; He lived in Miramar.), who gave great recommendations… Thank uou!