Hyatt Place Keystone / Dillon

這的服務不錯，早餐很方便，有24小時熱水，和咖啡，

早餐好吃.品樣多樣

Not a good experience The room was 80 degrees. AC did not work. They brought a fan and said to open window. Did not offer a room switch. Told us to turn ac off then on and that it would then work which obviously didn’t fix it. Did not answer our call to the office / front desk when it didn’t work. No one at front desk when we went down there. Will not stay again. Also had to park a long ways away and wasn’t told could park wherever on property as others did that were not even parking spots closer to hotel.

Just okay... Our stay at the Hyatt Place Keystone was average. We went in summer which is an off-season time to visit, but were surprised to learn when we arrived that the bar and restaurant were closed (even though the hotel was full and it was a Saturday night). Our room was small, but clean and the bed was decently comfortable. We were unable to get a hold of the front desk or housekeeping during our stay - just a busy signal and a full voicemail. Parking was a pain, we had to park across a very busy street since everything was full by the time we arrived back to our hotel after dinner. On a positive note, they did allow us a later check-out at 12:30 which was very much appreciated. Nothing horrible but probably wouldn't stay again!

AC was making too much noise, not able to sleep in the night. I tried calling the help desk but the phone of the room was not working. I did complained whike check out i paid so much and was not even able to sleep peacefully. I should get my money back, not worth. ******* please escalate this issue.

Upon check-in the desk staff were not friendly. They did not approach the desk until we had been standing there. They were sitting in chairs toward the back and did not think we needed anything. Upon going into the room we went to open the shade and it fell of and hit me in the head. We went to the phone to call down to the desk and the phone did not work. When my husband went down stairs to notify about the shade and phone they claimed they had no one to fix the shade and the phone was probably out due to a lighting strike earlier that day. The safe would not open they had no one to come fix it? When taking a shower the body wash was empty and so was the shampoo. They did not provide any wash rags and only one hand towel. In the area around the small trash can and by the fridge it smelled like vomit. All in all it wasn't a very nice place to stay, we will not recommend to anyone and we won't go back.