Farovon Khiva Hotel

The best hotel in this area. Reasonable and rich breakfast. Clean and big rooms. Small but warm swimming pool. Friendly personal. It's better to get a taxi to reach the old town (worth seeing) - unexpectedly cheap.

一流的服務，衞生和環境

I recently arrived at the Farovan Hotel in Khiva and, unfortunately, my experience was disappointing. Despite its reputation as the most expensive hotel in the city, I found the customer service at the reception to be lacking. Pricing was inconsistent throughout the communication re. my stay, and whenever I tried to address it, no one took responsibility. This was quite frustrating, especially since I had expected a high standard of service. The room itself was also underwhelming. It felt cramped and crowded, which was surprising given the hotel's price point. For anyone considering a stay here, I highly recommend getting the price in writing and confirming it multiple times before arrival to avoid any misunderstandings. Ultimately, we decided to leave and moved to the Bankir Hotel instead, which offered a much more pleasant experience at half the cost. I’m disappointed to write this review, but I believe it’s important to provide honest feedback. If management is interested, they are welcome to contact me for additional details.