Onomo Hotel Kigali

Nice hotel and views. Overpriced for a 3 stars hotel

不錯，很乾凈，還回來的，早餐很豐盛

Oh my goodness where do I even start.. the. The rooms clean, linen, amenities 👌. The restaurant clean and has a party vibe, the deck and live band entertainment. The lovely service from the staff. The chefs great food. When I come back, I'm definitely staying here.

A lovely time spent here at Onomo Hotel in Kigali - friendly staff and lovely local food offered with Western offerings too. The Nyama Choma night was awesome too. Activities in the evenings over the weekend and live music, makes for a lively and relaxed ambience. Will definitely return.

I hosted a small conference at the Onomo Hotel in June, and it was perfect. Our conference room was just the right size, beautifully set up each morning in white cloth, the AV worked perfectly, and the WiFi allowed a speaker from Washington DC to join us remotely. We ate our meals at the beautiful lunch buffet, enjoyed delicious snacks, and had lovely outdoor space for smaller discussions on a terrace alongside the conference room overlooking the valley. Great thanks to Derrick Mugabi, the wonderful Sales Manager, for arranging each detail with me by email and teleconference. He was supported by a tremendous team, including the Manager, Front Desk and Conference Teams, Chef and Restaurant Staff. This hotel is a gem and our stay could not have been better!

Be prepared for very SMALL rooms. The showers were so hard to operate, we skipped it. Not nearly as nice as advertised. The staff were nice, but not attentive. The morning buffet was nothing special. It looks good on paper, but doesn’t live up to its own advertising.

The overall experience and service at Onomo Hotel was lovely. The food was great (I recommend the Moroccan lamb, beef burger and Chateau Briand). The swimming pool however is quite small and was out of service for our stay less 1 day. The room is functional but small. The view from the Hotel is picturesque but room cleaning was rather slow. The Hotel staff are professional and very helpful. I would definitely stay there again when next I travel to Kigali

I appreciate the ambiance around the hotel. The reception and staff of the hotel were very hospitable and polite. Check-in to the hotel was seamless. I particularly appreciated the professionalism displayed by the receptionist - Ruth, and her colleague (Fabrice). The hotel training facility was also very conducive. The waiting time for meals sometimes needs improvement. However, if you go for the buffet, it is always on time. The hotel is a very sociable space. I will certainly visit again anytime I am in Kigali. It is a 5 star rating for the room.

Very professional service from amazing staff, very pleasant experience. I forgot my jacket and laptop charger in one of the halls we used for business meeting and the hotel staff reported it, kept it safe and gave to me upon compliant. Esther particularly was a very professional young lady. Thank you Onomo, I will be back.