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Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.0
Service8.2
Renlighet8.3
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Alla recensioner(29)
Positiva recensioner(26)
Recensioner med foton/video(2)
Utmärkt vistelse!(10)
Elegant miljö(7)
Vänlig personal(7)
Rent och städat(6)
Negativa recensioner(3)
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 30 mars 2025
The hotel’s cleanliness is exceptional, and the beds are exceptionally comfortable. The hotel is situated in the city of Kigali, offering a panoramic view of the city’s picturesque landscape from its elevated position. The swimming pool is a highlight, and the staff consistently demonstrates professionalism and a willingness to assist guests. I highly recommend booking a stay at this hotel during my next visit to Kigali.
Översätt
Svar från boendet: Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with us. It is great to know that you appreciated our attention to cleanliness and that you found the beds so comfortable. We take great pride in offering our guests a relaxing and enjoyable stay. We're also happy to hear that you enjoyed the panoramic views of Kigali and the swimming pool! Our team works hard to provide exceptional service, and we're thrilled that their professionalism made a difference during your stay. Your recommendation means the world to us, and we look forward to welcoming you back on your next trip to Kigali
NKUNDABANYANKA
Rum Deluxe King
Bodde på dec. 2024
Affärsresenärer
29 recension
8.5/10
Mycket bra
Publicerades 31 jan. 2025
Excellent location and very friendly staff only the breakfast is not buffet but was good to stay there
Översätt
Svar från boendet: Thank you for staying here with us. We are really appreciated the positive review. For the breakfast, We usually provide buffet expect the lowest season, during that time you can have breakfast in your room through room service with requirement anything you want: fruits coffee yogurt. Thank you again and God bless you
Gästanvändare
Rum Deluxe King
Bodde på jan. 2025
Affärsresenärer
1 recension
4.0/10
Publicerades 22 feb. 2025
Mediocre with rude security and awful food
Översätt
Svar från boendet: Dear Guest, sorry for your experience, could you show us what happened so that we can change it. We have never heared our security rude, Security in which floor or in the gate, and which kind of our food awful?! please give us the chance to make everything better.
마에라드82
Rum Deluxe King
Bodde på dec. 2024
Affärsresenärer
9 recension
6.0/10
Publicerades 9 jan. 2025
I saw the cockroach.😩😩
Översätt
Svar från boendet: Sorry to hear about that, We try our best to anti-cockroach and I'm sure that cockroaches somewhere are not because of hygiene, they even eat wood as food, we are changing all the wood floor in the room. Certainly, we also have to apologize to you, Thank you for stay here with us, Best wishes to you.
Svar från boendet: Thank you for your excellent review! We're so glad you had a great experience with us. It is fantastic to hear that you enjoyed the spacious room with the balcony and our rich breakfast offerings. We are especially pleased that our team provided you with excellent service. It is always our goal to make every guest feel welcome and comfortable.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Res med vänner
3 recension
10.0/10
Enastående
Publicerades 6 dec. 2024
衞生乾淨整潔、環境舒適!值得推薦的一家酒店。非常滿意!
Översätt
Svar från boendet: 有朋自遠方來,不亦悦乎
Gästanvändare
Rum Deluxe King
Bodde på nov. 2024
Res med vänner
3 recension
9.2/10
Utmärkt
Publicerades 28 dec. 2024
客房環境不錯,早餐種類不算多,總體還算滿意
Översätt
Svar från boendet: 感謝您的入住和滿意,我們追求不斷提高以期待您的認可。歡迎再次來到基加利,和M酒店一起,分享我們的熱情和對生活的熱愛