Gästanvändare
5 januari 2025
I recently stayed at Kihaa Resort Maldives, and unfortunately, it fell far below expectations for a property that claims to be a 5-star destination. In reality, the resort would struggle to meet even a 2-star standard. Restaurant and Food Quality The dining experience was one of the worst aspects of the stay. Food options were repetitive and lacked variety, with the same unappetizing dishes served daily. The heaters at the buffet were rarely turned on, leaving items like beans, sausages, and other breakfast options cold. Meat dishes were consistently tough, and the only fish available was a hard, flavorless variety. The so-called salads were basic and unappealing. Presentation was abysmal: dead or dying plants dotted the restaurant, tables were often left dirty after guests left, and birds scavenged openly. Cushions were either missing, dirty, or soaking wet. Cutlery and glasses were mismatched, scratched, and in poor condition. Even napkins were missing, with only cheap tissue boxes provided on tables. The breakfast selection was shockingly poor, with low-quality bread and runny jams resembling cheap jelly. Pancake toppings were sugary syrups more suited for a fast-food chain. Drinks were another disappointment. The bar routinely ran out of staples like Coke, tonic water, and iced tea for days. Alcoholic options were severely limited—cocktails were missing key ingredients, and despite a menu listing five gins, there were none available. Hotel Facilities and Services The general facilities were in a state of disrepair. The advertised luxury water villas were derelict, with broken windows and scaffolding left in plain view. Upon arrival, the welcome at the airport was unenthusiastic, and staff at the resort itself offered a half-hearted greeting. We were not informed about the resort’s unique time zone, resulting in missing meals because of incorrect timings. Many advertised amenities, including a club, wine bar, lounge, à la carte restaurant, and children’s club, were permanently closed without notice. The main restaurant, the only spot with proper lighting, forced guests out at 9:30 PM so staff could reset the tables with minimal effort—dirty table mats were reused, and glasses and cutlery were randomly arranged. Seating near the bar was extremely limited, with just 15 seats for over 200 guests. Cushions were in terrible condition—often wet, stained, or ill-fitted to the benches. The lack of entertainment was glaring; the only offering was an amateur projection of random films on the beach, which drowned out any music in the bar area. The beach bar and pool bathrooms were consistently unsanitary, lacking toilet paper, soap, and towels. It was better to return to your room than use these facilities. Rooms The rooms were tired and in desperate need of refurbishment. Fixtures like taps and showers were old, and the water pressure was almost nonexistent. Housekeeping was virtually nonexistent—cleaning consisted of making the bed and givin
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