Wingate by Wyndham Kill Devil Hills NC

Had a please stay , no problems at all, service was good and friendly, breakfast was good and location was great!

My children and I stayed at ocean reef for Fourth of July weekend. The room looked great from the online pictures and had great reviews so it was a no brainer to stay there! My kids were super excited to be close to the beach and have a pool. However, the room was filthy! Trash under the chairs and loveseat (that you’re not allowed to move by the way), black and red mold on the shower curtain, and a massive black ROACH! I had to go to the dollar store to buy a cheap shower curtain just so we could shower. I called the front desk at midnight to complain about the roach and have someone to come help me but she said maintenance was gone for the day and she would try to look for some spray. We had to leave the hotel at 12:30 in the middle of the night and make another reservation at another hotel 1hr and 30 mins away! My room was ground level and when I asked for a new room, they told me that the hotel was sold out for the holiday weekend. I spent $706 to stay at this place for two nights! I’ve been trying to call the hotel to find a resolution and they are avoiding my calls. I tried calling best western but apparently this company is falsely advertising as a best western hotel and they are not affiliated with best western! Never staying here again.. if you don’t mind roaches enjoy! To the front desk rep thinks you can respond to this review negating my experience: don’t start with your lies! This was a horrible experience and you know it! I deserve atleast 1 night refund. Tell Mr Patel to call me himself for a resolution.

We stayed 2 nights at the beachfront Wingate. The suite was very large. We had a corner room with a large living room and patio overlooking the ocean, nice bedroom with patio looking towards the Wright brothers memorial, a kitchenette and 2 TVs. The suite was clean and comfy. The wooden furniture could use a little tlc but it was fine. There’s guest laundry on the 3rd floor which was very convenient. No complaints except the room next-door to us had a very loud squeaky and slamming door. Based on the storage van and the equipment in the parking lot, it appears there might be some renovations happening. We didn’t hear any so no complaints about that.

My group has been coming to this hotel for the past three years and have always had a great time. The rooms are clean and spacious with great views of the ocean. The staff is awesome and very knowledgeable. The location is perfect as it is close to several restaurants and souvenir shops. The front of the hotel has great views of the Wright Brothers monument and plenty of parking. My group is already planning for our return next year.

This location was perfect for our large group of friends and family! If you stay here, you'll be directly on the beach with a short walk through the dunes, there's a lifeguard station house DIRECTLY next door, an incredible gas station/ souvenir shop/ sandwich shop/ fishing gear/ EVERYTHING shop! This spot is centrally located, a short drive from EVERYTHING Wright brothers related, and there's a pool with a decked stage area for small events and gatherings. The location was previously renovated, and the rooms are VERY spacious, with a huge living room apart from the bedroom. The hotel was clean, inside and out, and the staff were tremendously accommodating and friendly. I WILL be back to visit this incredible coast again, and I will absolutely be staying at the KDH Wingate!

The staff were amazing! Cleanest pool Ive seen by evidence that it was cleaned thoroughly every single morning. Poolside area was immaculate as well. Customer service beats the bigger chains hands down! The dune side views were just what the DR ordered. I would highly recommend to anyone who needed a break!

First, the pictures on trip advisor are misleading. Do not base your decision to stay here based on these photos. There is no breakfast available. The lobby is very small. The front desk person was folding sheets and towels at the desk. The rooms are very basic. Missing a few things . No hand soap at the sinks no toilet paper dispenser in the bathroom, no where to hang your clothes. Oh and the furniture is very hard like sitting on cement blocks. The coffee maker was poor, it used small coffee bags that were not good. There were no drinking cups in the room either.No housekeeping offered, no security lock on the door and elevators are outside where anyone can use them. The room was clean and the beds were comfortable. We had a nice view from the balcony. There is easy access to the beach and the location is convenient. I cannot really recommend this hotel when there are better choices available.

I would advise people to avoid this place. They have no housekeeping service and at the beach that is a huge negative. The floors get dirty very quick with sand in your feet turn black from walking around, so you have to keep socks on all the time there’s no towel racks anywhere to hang towels on there’s no toilet paper holders. Any amenity said there was an ironing board and iron, a phone and a hairdryer, and there was none of those. The fence was down by the pool and it didn’t look like anybody had the intention of fixing it which meant the pool was closed while we were there breakfast was OK I thought maybe we might have some scrambled eggs and fresh sausage or bacon but I guess not. It’s mostly frozen stuff along with frozen waffles and cereal I think the Wyndham hotel chain has really gone downhill fast and I wish they had not bought up all the hotel chains because now they are terrible! I’m Wyndham employee and I booked us through the Wyndham website and I tried to get a discount, but they told me that was considered a third party and they don’t issues discounts. Totally disappointed in this whole stay and I will never return here again and advise others to stay away also. The fitness center was out of service too, but that was the only thing on the website that they announced.

Staff is rude& don’t know how to check people in.Had to have the housekeeper help them check me in.Bathroom had previous guest hair all over the tub.Pool had algae but they allowed kids to swim(off season)”Hot(included)breakfast” was frozen waffles & coffee.Sofa and chairs in the “ocean view” would have been more comfortable if it were a park bench.Most horrible stay I have ever had in OBX.