Glasson LakeHouse

From beginning to end our stay was excellent. The staff went above and beyond to accommodate us. Food was outstanding. There was no cocktail the bar staff weren’t willing to make for you, you name it and they made it. We were celebrating a birthday and as you can see in the image they went out of their way to make an occasion of it. Couldn’t recommend enough, worth every penny.

This was my first visit. The word that comes to mind is 'Spectacular'.From the moment we arrived there was a warm welcome. The rooms are so comfortable a nd of course the views over the lake and the surroundings are amazing. The food and service was excellent. A special mention for server, Rebecca. Courteous, funny and most important efficient - everything exactly as ordered. Two minor quibbles - I would like to see a handrail at the bath; and on the same theme, a handrail, even two, along the steep walk down to the lake. My email reveals my age! Nevertheless I hope to return soon. Hopefully at Christmas. Thank you.

Overpriced. Breakfast and service are terrible. Reception welcome was seriously lacking. We were given no information and could feel her annoyance when we asked to split the bill between 3 of us. Service was awful, the staff are so inexperienced and there's no manager to give guidance or direction. Waitresses unable to open a bottle of wine. To be fair at dinner, the starters and main course were delicious, dessert wasn't great, but it was edible. Vegan food wasn't good for dinner or breakfast. We were then overcharged for dinner, but were given complimentary drinks to apologize. Wait times for food and drinks are extremely slow. My sister sat on a very broken chair in the bar. Again some bar staff were extremely inexperienced, had to tell one person more than 3 times the drinks order for 3 people. One man was fab, dropping drinks to the table, but this level of service depending upon who served you. Breakfast was awful, wait times -really slow, we left 2 full plates of food behind us and not one member of staff asked if everything was ok, which I would expect to be normal practice. I got the eggs Benedict, which I love, but there was way too much ham, eggs were undercooked and the sauce was tasteless. My sister is vegan and didn't enjoy her breakfast either. Had to ask 3 times for a coffee before being served. The walls in the rooms are paper thin, you can hear people in the rooms beside you, so this could potentially be a massive issue. We could hear someone snoring from another room, which was quite annoying. One pillow in the room was stained, which wasn't pleasant. Patio area outside of our room, which you couldn't access from the room. Internet connection is slow and non existent in some parts of the hotel. Overall, decor is charming and location is beautiful, but it's way overpriced. I would not be returning.

We had our wedding at Glasson over the May bank holiday weekend and it was a truly magical experience. In particular, we’d like to mention our wedding coordinator Aileen who was absolutely fantastic throughout the whole planning process. Aileen was always available to answer any questions (no matter how small), she was always polite, good humoured and really went above and beyond in terms of the personal touch. She helped organise 2 rounds of golf and dinner for the groom and family the night before the wedding on top of all her wedding day support which was unnecessary but really appreciated. In terms of the wedding day, we were lucky enough to be able to have our drinks reception outside which was brilliant. We ordered the pre-made cocktails and a number of the guests mentioned how much they enjoyed them. I think the thing that most impressed me about our wedding experience in Glasson was the beautiful glass room upstairs which looks out over the lake. The views are spectacular and the room is beautiful and bright throughout the dinner / evening. The food for dinner was also absolutely fantastic (and totally different to the downstairs menu). This was the other big thing that impressed us about Glasson. The food is simple and beautifully prepared, which is perfect for an Irish wedding! We were also impressed with the service, as it seemed like all tables were served more or less at the same time (despite there being 15 tables). This is definitely not the norm based on my experience of other weddings. Another huge plus of the venue is that the bar is in the main room near to the dance floor. This means that the main room and dance floor feel full throughout the night. In other venues where the bar and dance floor are not near (or in different rooms) the dance floor can feel empty and the atmosphere is not as good for the band. This was one of the big reasons we booked Glasson and it makes a huge difference to the wedding night! All in all, we had a truly special experience with Glasson. We could have not have asked for more from Aileen as our wedding coordinator! Thank you so much for everything!

We just spent another wonderful weekend at Glasson Lakeshouse! This is our second stay and yet again we arrive home so relaxed! Check in is simply easy and breezy! Rooms are really nice, really clean and very stylish! Both dinner and breakfast really good but my main reason for reviewing is for a big shout to Thomas who is a waiter in Bonnies, He is exceptionally mannerly, very attentive and always ensuring you are enjoying your meal, a truly lovely genuine young man! I work in hospitality as a Sales Manager and my partner comes from a hospitality background and we both agree on the amazing service Thomas provides, which is very hard to find in Irish hotels these days! We are really looking forward to our next stay in Decemeber and to have Thomas look after us again!

Spent the weekend over with friends, great location for a two nights away, food was superb, service was good, hot tub was amazing, Pity no name badge was worn, the Bonnie restaurant manager, he was so helpful and friendly, hard worker, great asset to the property. Rooms were modern, spacious, amenities were great. Will be back soon