Peppers Salt Resort & Spa

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Rooms very spacious Lovely pool and bar Great value breakfast , so many choices Restaurant at night was excellent

Disappointing The stay was really disappointing. We were staying in a disabled room, and gosh I feel bad that the state of the room is what is offered. The cabinet was water logged and damaged, smelt of cigarette smoke, mould and dust. We did ask for another room but none were available. Have wanted to stay here for a while and was disappointed with the experience. We were going to stay longer as it was the first night of a road trip, but really glad we didnt. The resort itself has a really nice pool area and is right by the beach. However, there are some good restaurants nearby with great

Shabby run down "resort" which is a disgrace to the Accor brand. Be warned - a "3 bed spa suite" does not exist at Peppers. It's a 2 bed apartment with a hotel room adjacent (not connecting). The check-in staff said that I had to complain to *******, not them, which I did. ******* have given me a part refund due to false advertising. Please note I'm not in the habit of complaining - it's not an enjoyable way to spend a holiday. Check in staff tried, and moved us on our second night to a larger 2 bed apartment with the hotel room attached. However, cooking facilities insufficient., no oven, one fry pan which was wonky and meant we had to cook one steak at a time, eat the cooked bit, then return it to the pan, one at a time, to complete cooking because the fry pan didn't sit flat on the stove top, The one knife for chopping was blunt. One dish for the microwave was all that was provided. Furniture worn out, Carpet worn or damaged down to the threads. Bicycles, advertised as an activity, were broken - no brakes (brake cable just hanging there), seat padding gone, no bells, which is a danger to all other users of the extensive bike/walking paths nearyby. We only peddled for a short time before declaring it too horrible to continue. Bikes essentially unrideable. The jacuzzi located at the hotel pool was green and closed during our Easter stay. I've complained to ******* and Accor. ******* issued me a part refund. Not sure what Accor will do yet.

Relaxing short break We have stayed here several times before and found this trip a little disappointing. Breakfast was delicious but not plentiful. We had a three night stay and every morning at breakfast they struggled replenishing empty food platters, cutlery, juices so spent a lot of time waiting for food offerings to be refilled or had to ask for cutlery. We also found the room we had was in need of renovations or some maintenance at least. The slats on the balcony are there for privacy from the room next door but half ours were missing so unfortunately for our neighbors we could see there bed as we walked back into our room. For over $300 per night we expected more and had previously received more. Especially with how quiet the hotel seemed after the recent cyclone. The bed was extremely comfortable and the restaurants near by all amazing. It’s a very peaceful and tranquil area. Great for a relaxing stay

We had a lovely stay but the accommodation is very tired. We stayed in a 2 bedroom, plunge pool apartment and there were many broken aspects to the room. Air conditioner unit dripping water onto the couch, fridge not closing due to ice build up and water leaking onto the carpet, housekeeping not answering calls when we tried to organise to replace our towels after 3 days, reception couldn’t assist. Housekeeping wouldn’t replace our bins after 3 days. Were told we had to wait until 4 days. The buffet breakfast was very disappointing, awful food, no fresh options available. Not sure we will be back.