Hampton Inn Kingsland

I have to say this wasn’t one of the better Hampton Inns that I’ve stayed at…the tap water smells weird, and there was a chemical smell in the hall in the morning. The beds/breakfast were typical for a Hampton Inn, and the staff were nice. The staff did start cleaning rooms early in the morning and were pretty loud (loud enough that I could hear conversation with our door closed). Very average stay for a more-than-average price.

a typical Hampton, same breakfast, bedding, etc. Located in a busy area, both local & interstate, front desk staff does a good job of moving travelers through as most are one night stays. Room and public areas were clean, building maintained.

We’ve come to this hotel several times because of the staff, the rooms, and the service are exceptional. The front reception Staff is so friendly and professional and knowledgeable and they make you feel welcome. The rooms are bright and well appointed, and the amenities are up-to-date. And the hotel is clean from top to Bottom. The breakfast area is clean and the variety of food is extensive. In addition, there is great parking. The location is perfect, just off of 95 and there are plenty of good restaurants nearby. Don’t hesitate to make your reservation. I plan to be back again and again.

August Made reservation on phone for 2 rooms for 12/23. Received confirmation #. Canceled rooms following day, found better pricing hotel. Front desk attendant stated she was new and wasn’t sure what she was doing. Was still charged for 2 rooms, stating I booked online. Not true. Never received a confirmation number email, NOR a “reminder for your upcoming stay” email. Manager on duty won’t even speak to me on phone, has the front desk attendant do all the work. I’ve called twice.

The hotel was very nice. The staff was welcoming and friendly. We were provided with complimentary waters as Hilton Honors members. Breakfast was included and was very good. They was a variety of choices and the food was hot.

This hotel has some negative reviews but our experience was very good and I thought it was similar to any other Hampton. They have been doing renovations but it seems almost completed and having a nice new room was a big plus. Multiple employees greeted us warmly and the staff genuinely seemed to enjoy being there and working together. The hotel is behind the welcome center and while it’s very close to the main road it isn’t right on it which seemed to keep it quiet. Our family went to Cumberland Island National Seashore the next day and this location was a perfect stopover before that family adventure.

O. Our wedding day which was supposed to be special we was offered by management (Jennifer) and staff rose petals and 2 non alcoholic beverages upon our stay to make it special and upon our arrival we were treated like any other day, nothing done at all, no accommodations, no sincere apologies even though these arrangements were offered to us and planned wayyyyy in advance, no one honored it (including the manager Jennifer with whom we previously spoke directly to over the phone and in person. So dissatisfied and disappointing at the lack of interest to honor their word and ultimate lack of integrity.

We researched pet friendly hotels and reserved a room here. When we checked out we were informed the "pet fee" (one dog) was $75...we were only there one night...we were told the fee was for up to 4 nights...but if you stay one you pay the whole fee.....never again

Our AC went out and it was 95 degrees in our home. I decided to use some of my points and get us a room. The Hampton Inn was a great choice! As a Realtor with clients coming from out of town, I will definitely HIGHLY recommend the Hampton Inn In Kingsland.