Molos Bay Hotel

Every single staff member was amazing thanks to everyone,but a special thanks to giannis for helping as with information funny stories and a ton of facts about kissamos.The stay was memorable and we will definitely come back :)

Thanks to all the personal for providing us with such an amazing experience i also want to personally thank Giannis for helping us with whatever we needed and providing us with useful information about the town

I think the best hotel you can get in Kissamos for at a lower price. Where do i start? The hotel has all the basic amenities you need, breakfast is really good, staff are friendly and helpful, always smiling and greeting you “kalimera”😅. I was welcomed by the receptionist named Janna, she’s very accommodating, even upgraded my room to seaview and also tried helping me with the trips that i want around town. Room is very clean as well, not noisy unlike some hotels I’ve stayed with in my Greece vacation. And it’s located conveniently near the grocery and bus station of Kissamos, just a 5minute walk.

I stayed at Molos Bay for one night on arrival in Chania. Prior to arrival they communicated with me well to arrange a smooth transfer from the airport and a late (1am) arrival. The concierge was clearly expecting me and facilitated a speedy and friendly check in, taking my bags up to my room. The hotel was spacious and clean - in fact my room and its balcony were absolutely massive! However, the decor in the rooms felt dated and could do with a renovation to bring it up to similar hotels nearby. As it was exceptionally windy during my stay, it wasn't possible to sit on the beach which had red flags warning against swimming. There were sunbeds and parasols there and the beach was pretty. Instead I stayed around the pool which was large and clean and is probably the hotel's best feature. Reception looked after my bags behind the desk. Breakfast had lots of options and I ate in the snack bar at lunch - whilst the servers were friendly and helpful, and my breakfast and salad were delicious, it was disappointing that they didn't have any plant based milks. I later discovered that every other cafe, hotel or restaurant I went to did, so they are an outlier here.

Would recommend checking that there are no planned parties. We were kept up until 4am (only this time because the police were allegedly called by other guests) by a party organised by the owners. We are normally very understanding but this was ridiculously loud music - was like staying in a nightclub! No understanding or compassion for guests in the vicinity. Tried to complain the next day to be told that this was only a ‘small party’ with no apology (dread to think what a normal party would look/sound like!)

Terribile. Abbiamo prenotato e prepagato una camera da 32 m con balcone e ci hanno messo in una camera che usano come appoggio piccolissima buia e con vista ascensore che non sarà stata più di 14 metri. la seconda notte le ragazze della reception dopo varie insistenze ci hanno dato la nostra camera. I materassi sono vecchi e sfondati. La colazione è pessima uova stracotte brioches bruciate tutti i giorni. Le piante della reception stanno morendo perché nessuno da loro acqua. Colpa della cattiva direzione. Il manager non è mai presente e non controlla. Anche altri clienti si sono lamentati della sua assenza. Per noi neanche una parola di scuse. Ci hanno fatto pagare due volte la tassa di soggiorno. Il peggiore di Creta. A stento gli si danno due stelle. Forse chi fa buone recensioni viaggia poco.