Comfort Suites Maingate East

So I've stayed here before no issues they have become greedy and mean people! Especially the assistant gm ! I had 2 reservations one for my friends and one for me n my gf so both my reservations were under my mom and they refused to give my rooms my mom verified everything still THEY REFUSED!!!! now I've stayed here before and no issues !!! But today I was rudely confronted by assistant gm he was beyond rude not respectful ! He's like just have ur mom come down here I can't she has plans I still can't check you in yet he spoke to her on phone all is good yet he refused this place was great to customers now they are pushing away choice members and choice employees discounts this place is beyond terrible service I will be contacting corporate and make sure they settle this issue ! How do let money just walk out what a joke of a staff!!!

We absolutely love this hotel. The staff and breakfast can't be beat. Love love love that the heated pool and hot tub is open 24 hours. The location right by Old Town is amazing, best view around. We stayed on the 7th floor and could see everything - right down to the hot air balloon at Disney Springs and all the area fireworks. The staff is very accommodating. I miss this hotel every time I leave. The only complaint I have is the elevators - they are getting old and are so slow!

Comfort Suites Maingate East is 10 to 15 minutes from the Disney resorts, depending on which park you visit. Also, very reasonably priced due its location. The staff at this hotel is professional and friendly and saw to our every need (more bath towels and linens for the pull-out sofa). Nice Tiki bar on the pool deck. Pool is also larger than the average hotel pool. Rooms are very spacious to where you won't feel like you're boxed in. Full breakfast in the morning, you don't have to wait in line to make your waffles as the staff prepares them for you. They even make waffles shaped like Mickey. If Disney is too expensive for you, Fun Spot is right across the street. Fun Spot offers a wide variety of thrill rides for all ages, including go-karts and offers all day passes for all rides (Except the sling shot) for a very good price. For some adult night life, Old Town is right down the street and within a 5 minute walk from the hotel. In addition there are plenty of restaurants close to the hotel and there is also a Publix about a half mile from the hotel if you want to get drinks or make your own food. But any food needs to be microwavable. If I ever have to go back to Orlando for a vacation, this hotel will be at the top of my list for booking.

Well done ! Everyone who saying dirty are lying !! It wasn't dirty at all nothing was old I was on 7th floor me and My gf loved our room ! Place was perfect so much to do with in walking distance ! Also if u want fun spot view n old Town the roller coaster is loud hotel does hold its noise well but it does come threw at times. We had a absolutely fun time ! Staff was great ! Check in was smooth and any time I needed stuff they helped us ! Bar was fun! Hot tub yes hot but not as hot needs just a bit more water heat pressure ! The only down fall I suggest beds need to be changed and sheets n mattress cover needs to be newer overall no issue also parking was perfect

I have been a guest of this hotel for more than 10 years and it is one of my favorites in Florida. As a diamond member for 15 years with Choice Hotels, this ranks is one of my favorites in the state. Conroy on the front desk is a fantastic ambassador for your hotel and one of the reasons I have continued to come back because he is so gracious and fantastic with Customer Service, I live in Daytona Beach Shores on the beach but bring my wife here from time to time as a nice retreat because it’s such a nice hotel. Rob Buckner

We have stayed at this hotel on several occasions and it never disappoints! Rooms were clean and ready when we checked in. They were even able to accommodate connecting rooms as we requested. Breakfast was great with plenty of waffles, sausage, eggs and lots of other options. Will definitely be back!

Spacious room with a pretty view. Didn't have time to grab breakfast here but passed by and it looked great. Cute little stores downstairs and nearby in the area. Very convenient location; would definitely return if visiting the area again!

Recently visited for 15 nights, this has always been our go to hotel over many years and we’ve visited many times in the past but this was our first chance since Covid to visit Florida again. How things have changed. Breakfast is still good, Mickey Mouse waffles, eggs, sausage varieties but no fruit, ie, peaches,pears, strawberries etc, which used to available or donuts. Coffee used to be available all day but now only during breakfast. The rooms are now only cleaned every 3 days and you have to fill in a form requesting fresh towels, trash removal etc, I have never known this at any other hotel. The rooms need updating, had a smell, worn carpets and furniture. TV panel didn’t work or alarm clock so had to get maintenance who fixed TV panel but clock stopped working and TV again but really couldn’t be bothered contacting maintenance again! Only one lift working during most of our 15 night stay meaning you always had a long wait and we were on the 5th floor, otherwise would have walked the stairs! Pool area still good, nice pool, and hot tub (although the hot tub wasn’t working on some days). Although we still had a great time, the main thing which annoyed me was that we were supposed to be coming in October this year but had to change our dates and had got a rate $25 cheaper when I asked if they would honour same price, hotel refused and said the rate would be $25 more per night than what we would pay in October. Thought they would have honoured the original price bearing in mind we were returning customers over many years and were just changing the month but they weren’t interested, take it or go somewhere else. Decided to stick with what we know and pay the extra but now wish we’d tried somewhere else. Maybe time for a change when we come back to Florida again.

Living in Hawaii, it was hard to find the right place for our family reunion that would be held in Florida. However after searching the internet, reading reviews and calling different managers, my final choice was the Comfort Suites East Maingate. Let's just say, all of that hard work paid off as I truly made the right choice...and all 100+ family members that were in attendance would say the same. There is definitely a lot to say about this place and therefore I want to make sure I mention the amazing staff we have encountered while there: Managers Kelie & Kurt, Cristina and the ladies of the front desk, maintenance crew especially the night crew (Joe), the cooking staff and the cleaning crew. Mahalo! You truly lived up to the standard on your site, which is "a home away from home." You are the heart of this hotel and I am so happy we were able to see it all. Whether it was the hugs from the staff or the morning greetings while coming out of the elevator, I witnessed it all. Our family was also able to enjoy the conference room as there was enough space for our activities and gatherings. The kiddos enjoyed the 24 hr pool and even arcade center. I arrived a week before the reunion and stayed a week after and I spent it all here. The location is amazing as it is close to everything (Walmart, eateries, Sams Club, mall, etc.). It is also walking distance to entertainment (Fun Spot, Putt Putt golf, and more). Then there are the eateries around. We had buffet options, fast food restaurants and more. Oh and let's not forget how close it is to Disney World! Not sure what to say other than everything was great. Yes, the elevator is slow at times but with all of the amenities included in your stay, as well as the attention from the staff, I really can't complain. I always made it to my destination and truly felt like I was on vacation. So overall, I would highly recommend this place. I don't know how many times I will be able to go to Florida again, but if I do, I know where I will be headed. The people here are my Ohana and as we say here in Hawaii, MAHALO for an amazing experience.