Holiday Inn Express & Suites S Lake Buena Vista

The hotel is very clean with a very friendly staff. The suite was amazing with a lot of space, a lovely view of the pool, and a comfy bed. The breakfast was well supplied with many choices available. Close to all parks and downtown entertainment.

I wanted to give 5 stars but they really could use some upgrades and basic maintenance, there was a chunk of drywall in my window from the top of the window frame and the window s needed replaced huge air leaks. Now that I've gotten the complaints out of the way let me ens this review with a positive... First Melissa at the front desk was amazing she was friendly and kind and when I locked myself out of my room she went above and beyond and made me a key (typically when they have to make a new key all of them have to be replaced and that's annoying she didn't do this!!?) I know this hotel's location is for all the theme parks but I think wasn't there for that but that wasn't an issue because there was so much to do onsite (especially if you have children) multiple pools poolside tiki bar and food water slides mini golf rock wall zip lines. Definitely a good value... Oh and they show movies poolside!!!

The hotel in general was clean and well taking care of. My family and I stayed for 4 nights and two things I can definitely say is the cafeteria staff were amazing, friendly, helpful and lovely... big shout out to Amor, Lilian, ricardo and Melissa. And our room will always be spotless and on point everytime we would come back... I feel bad not knowing the person's name 😕.. but tremendous job. 👌🏽. I'll be staying in this hotel in our next vacation for sure.

Room was clean, staff was friendly and breakfast was good. Mostly quiet except for hearing an outdoor movie one evening from a neighboring hotel but it didn’t go too late. Lots of amenities I never used but would be fun for a family with kids. All front desk staff were helpful especially Melissa. Amor at the breakfast bar had a warm and cheery greeting every morning she was there. Overall, a decent priced good stay and I would return if another trip comes up.

You can’t go wrong with the Holiday Inn Express in Kissimmee! Kelly and her staff go above and beyond to make your stay the best it can be. The rooms are clean and comfortable and the perfect place to relax after a conference or a long day at Disney. The staff is friendly and kind. And don’t forget all the activities that you can do right on site. Book your vacation or business trip now.

My experience with the Holiday Inn Express & Suites Orlando S Lake Buena Vista was amazing! From the location, to the staff, to the cleanliness; it was perfect for the work trip I was on. The staff was super friendly and hospitable. The manager Kelly was incredible & went above & beyond to make my experience the best one I’ve had in Orlando!

The beds were so comfortable and the hotel was clean! The breakfast was great and well organized and the staff was exceptionally kind. The pools and extras at the hotel are great!! I have loved this hotel each year that I have stayed and will definitely stay again!

We are having a great stay but I would like to leave a comment about a staff member at breakfast time named Amor . She greeted us with such joy and helped me and my son! She kept the area very clean and tidy. What a great staff member! We will definitely will be coming again in the future

The breakfast great 5 ⭐️ and many of varieties if you are eating between 6:30 and 8:30 after that not fruit or yogurt . Amor ( lady from the staff )was so professional and kind. The rest of the hotel 3 stars ⭐️, door of the bathroom couldn’t close well, elevator broke one night make us get to the 4th floor by the stairs after a tired day walking in Disney ☹️