Ramada by Wyndham Kissimmee Gateway

Decent place lots of rooms

The hotel is far from Universal and you would need car to travel any of the parks. The shuttle service is not at all useful as they have very limited seats. We never used to get any reservation which we had to do atleast 24hours earlier (still we could never get any seats). And the timings for shuttle were really awkward as they would leave 2 hours or earlier before the parks open up. The rooms are spacious but very basic. The room service is very basic and they would not even deliver a simple disposable cups or spoons to the room. We need to go down to the reception everytime to collect it. The only advantage was that it was close to Walmart. Overall it is a decent property where you can expect very basic service linke room cleaning and nothing else.

Not atending to requests of modification/cancellation of the reserve due to the problems with delayed fligths.

When I arrived there were dirty sheets on one of the beds. They did come change it. There was no hot water so they had to fix that and did pretty quickly. For the price it’s a nice hotel two pools, a movie every day/night, pool tables and a large chess board. Also very close to the parks. Will stay here again.

The location is so strategic. Everything is good

Vicinity of my daughter and granddaughter. Room was OK, a little musty smell in halls and room but lowering air conditioning helped to eliminate. Bed was comfortable and lots of soft pillows. If you're there to watch TV...don't go there. The television is about the size of a computer monitor, although they have lots of channels. Did not use any other amenities but would stay again.