Gästanvändare
22 juli 2024
Came here as a family and absolutely loved the stay in a magical winter wonderland in December. The hotel really looks after you and was able to check us in pretty much immediately to the room. Booking the Nordic Family Package was an absolute must and included everything we as a family needed for the 5 day stay. Despite our reservations 5 days actually wasn’t too long at all and given the choice would take that ahead of a 3 day stay any time. The cabin we had was brilliantly private but quite cost for a family of four, I don’t think the bigger cabins provided much more space from what we saw, but came at a price premium so we weren’t left wanting. The activities were superb, with the highlights being searching for Santa (The Elves were sensational!) and the Nordic skiing which was a family hit. You have to go full board in reality because there’s literally no where else to go other than Levi which is €60 return taxi, or a paid bus ride away, €5 each way for adults from memory, with discounts for kids. The food was superb, varied and wholesome with decent options for kids and my pescatarian better half. 3 square meals a day were needed because the calorie burn is high given the activities and the cold weather. I don’t know what people do who don’t get the full board but no one was checking our room number for each and every meal. In fact one thing that did frustrate us was that we were on the full board package for 5 nights but it only equated to 4 lunches because we didn’t get a lunch on the day we arrived and the date we left we had to be out of the room before lunch was served and so didn’t get lunch then and weren’t allowed the benefit. I asked if they could please get the lunch (we believed we’d paid for) or give us dinner on departure day and was told no. We went into Levi for lunch, because staying in the restaurant wasn’t an option for 9 hours and the taxi to Levi and lunch was cheaper than staying fora buffet lunch. Our transfers were from the hotel anyway so we returned and succumbed to a buffet dinner for 4 for upwards of €100. I think a point for the hotel is to have arrival to departure provision of food and soft drinks so that people don’t remember what we had as a blight on what was otherwise the perfect holiday, hotel and setting. That aside, we would recommend this place to anyone and already have 2 sets of friends booked in for this Christmas. They’ll also have an incredible time, as will you, as long as standards are maintained.
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