Gästanvändare
16 oktober 2024
I recently returned from a highly disappointing stay at the Seaden Sea World Resort in Side, Turkey, booked through TUI as part of their Platinum Holiday package, and I feel compelled to warn others about our experience. 1. Unhelpful and Rude Staff The level of service from the staff was shockingly poor. We encountered multiple issues with staff members who were not only rude but appeared completely disinterested in helping. On several occasions, I asked for something as simple as a shandy or a bottle of water, only to be met with blank stares. It seemed as though they didn’t understand the request, which was frustrating enough, but their miserable attitudes made the entire experience worse. It felt like they resented being there, which in turn, made us feel unwelcome throughout our stay. 2. Tailored Solely to Germans One thing that became immediately obvious is that this hotel is designed almost exclusively for German guests. While there’s nothing wrong with that in itself, it became an issue when none of the staff seemed to understand or speak English. The limited English they did try to use was poorly translated, making it hard to communicate basic needs. If you’re not fluent in German, be prepared for significant communication issues throughout your stay. This resort is not at all international-friendly, despite what the booking suggests. I urge potential guests to listen to the reviews and avoid this place. 3. Shocking Food Labelling - A Nightmare for Vegetarians and Those with Allergies As a vegetarian, the food situation was absolutely disgraceful. There were multiple instances where food was either mislabeled or completely unlabeled. On more than one occasion, I unknowingly ate meat because what appeared to be vegetarian dishes, like chickpeas in tomato sauce, were actually mixed with lumps of meat. Even worse, items that were clearly labelled as vegetarian were anything but: “spinach” was actually spinach wrapped in a slice of meat, and “onion rings” turned out to be rice, onions, and meat shaped into a ball. Both seemed vegetarian but were not. This is utterly unacceptable, and anyone with dietary restrictions or allergies should avoid this hotel at all costs. I dread to think what could happen if someone with a serious allergy ate something mislabelled or unlabeled – it’s a disaster waiting to happen. The lack of proper food labeling is not only negligent but dangerous. (I’ve included photos showing the serious mislabeling of food as proof.) 4. Lack of Food Variety, Reused Dishes, and Dirty Utensils While some reviews mentioned that there wasn’t enough “English food” - this wasn’t a major concern for me; I was looking forward to experiencing a more varied cuisine. However, the sheer lack of variety when it came to international cuisine was disappointing. Worse still, food was often reused and repurposed into questionable dishes at lunch, dinner, or even the next day’s breakfast. This wasn’t just limited to leftovers being reheated,
Översätt