Gästanvändare
9 september 2024
So me and my girlfriend came on our first holiday here together, first of all the hotel itself is absolutely lovely, right on the beach and the pool area is very clean and well kept. the pool is massive and has a couple of water slides for younger kids, you never struggle to come down and get a sunbed regardless of the time of the day so don’t worry about coming down early with towels. On first arrival the reception staff were so bad, arrogant and straight up rude, they forgot to give us all inclusive bands and just wanted us away from them as soon as possible. On the flip side from that the bar staff, waiters/waitresses are very friendly even though they don’t speak a lot of English, the bar staff at the pool bar are especially nice and always make it a nice night when you are going up to order. We were the only British people here so there isn’t much interactions to have if your coming from the uk, there is a lot of German, Russian and Polish at this hotel and unfortunately they are all very rude especially at lunch and dinner times if you are waiting for a dish in a long line they barge in and think this is acceptable, one even pushed me out of the way for a plate of chips lol. This can’t be said about every person here of course but there was never any please or thank you from anyone else apart from us. The food is completely catered to German/russians, don’t expect to get bacon, beans, sausage or anything you usually get in the UK, if you don’t get the food as soon as it goes out to the buffet there’s a good chance it will be very cold. For dinner it’s mostly stewed food in very watery ‘sauces’ with the usual crispy chicken and plain pasta. If you are from the UK and are looking to book this hotel for a couple or even a family, the quick answer is don’t do it.
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