KSL Esplanade Hotel

Overall a good place to stay in Klang. There's shopping mall downstairs, and onsen available, however location a bit far from famous Bak Kut Teh places, tooks about 20-30mins to there. Other than that, the room arrangements not really satisfying, I have requested a non-corner room during booking, however the hotel instead still arrange a corner room for me, and we need to go down to lobby to request change room. The reassigned room have air conditioning issue, called the customer service, and technician came within 30 mins, quite efficient but attitude not really good, showing a black face unpolitely, and we need to stay at room to wait the technician to clean aircond, the aircond sticked with lot of dusts, making it sounds very noisy, the technician just take off those dust and it fell on the floor without cleaning it and just walk away. Room doesn't have sound proof, very noisy when there are kids running up floor.

All the facilities dekat sgt . Mall bwh saja boleh kluar masuk anytime. Dan hotel sgt bersih dan wangi . Will repeated soon ! ♥️

The best hotel ever yg i pernah stay! Parking hotel free..bilik bersih and lengkap everything..semua best la! Tapi tak ada rezeki nak pergi Onsen sebab x bawak swimming suit..huhu..sedihnya..next time boleh repeat klu rasa nak staycation lagi..thanks trip.com also sebab memudahkan booking process and bagi discount!