Room V Kluang parade by SECOM

I booked for single room, when I entered the room I felt dizzy because the room smell so strong of cigarette. So I told the receptionist about the room. He changed to another room and I got better room. Thank you for solving my problem. Overall, everything is okay because near to terminal, under kluang parade mall and easy to find restaurant.

-1 small lives cockroach on the bed -1 mosquito flying around inside the room, probably from the toilet window because it is slightly open and window handle found missing so unable to close tightly  -TV only 2 channels working without signal for the rest, so unable to watch -itchy bedsheet -aircon controller unable to work properly, no signal to aircon panel

all are good except tv channel is blur and poor reception, bring your own tv box if your must. the water heater is mounted too high up the wall making me impossible to adjust water temperature, very inconvenient. no lift, if you cant climb staircase, think twice before booking. other than that for this price range this is so far a deal for short stay.

The hotel is in a great central location, making it easy to explore the town and enjoy the many nearby dining options within walking distance. The room is spacious but a bit outdated and could use some refurbishment, especially a fresh coat of paint. The Wi-Fi connection was unreliable and often couldn’t connect to the internet. However, it’s a decent option for travelers who just need a place to sleep and store their luggage. The staff are friendly and helpful, which adds to the experience.

The best thing about this hotel was its location.

no tooth brush prepared,no slippers provided