Cliff Lanta Suite-Koh Lanta Krabi

Booked through trip.com because of the beautiful photos of the view and bath on the balcony. Unfortunately, this soon turned out to be a scam on arrival. The hotel has suffered quite a lot over the years, little to no maintenance and the room itself was very disappointing. Dirty furniture with unexplained stains, poor hygiene and heavily outdated. used flip flops in the room... After contacting trip.com, we were asked to ask the hotel manager for a refund ourselves. He shot completely in Defence mode at our request. No other rooms available, no plans to find a solution and a refund was anything but possible. After we made it known that he left no choice but to give a bad review, he started screaming and we left because we feel unsafe. +€400 down the drain. So be careful before booking this hotel. We are now looking with trip.com to see if we can still get a (partial) refund.

Excellent stay. Ying was extremely helpful and made our four nights here a pleasure. The rooms vies were outstanding overlooking a superb beach. Although the hotel building is still in progress you don’t notice it. Lot steps to the beach but if too much hotel will take you. The chef is fantastic, so good was the food we ate here every night. Enjoyed so much thinking of returning soon just beautiful

I enjoyed staying at this hotel. They have spectacular views from the rooms and it’s very small so you don’t feel surrounded by a bunch of other guests. The staff is very friendly and the restaurant served delicious food. Our room was spacious and comfortable. If the bed is too firm like most in Thailand for me, just ask for a mattress topper. I would stay here again!

Easily the best hotel we’ve ever stayed at. The location is perfect, overlooking the ocean from a cliff with a path down to a gorgeous beach. The staff were incredible. Our room was amazing. Would definitely reccomend. Thank you for having us!

Wonderful staff

We stumbled upon this place by coincidence, and we are so happy and satisfied with it! Spectacular (!) view over the sea with the sunset from the balcony. Alice, who manages the place, speaks decent English and is very friendly, accommodating, and helpful in planning various things. She is great! We visited the place during the low season, which is why we were the only guests there, but nonetheless, Alice and the other staff provided outstanding service. Breakfast was ordered the evening before to ensure fresh ingredients. Very delicious! The place is located a bit away from the city center, but definitely within walking distance. However, we still decided to rent a scooter. Alice was also helpful with this. The room we stayed in was almost embarrassingly clean, and there was ample storage space. The bathroom was spacious and had excellent bathing facilities. The air conditioning worked well. And once again... an incredible view. Gazing out over the sea from the bed. All in all, it was a fantastic stay, and we would have loved to stay there for more days.