1455-1, Arimacho, Kita Ward, Kobe City, Hyogo Prefecture, 651-1401, JapanVisa hotellinformation
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1 natt
Gästrecensioner
9.1/10
Utmärkt
236 recension
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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.0
Renlighet9.4
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Alla recensioner(236)
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Avslappnande spafaciliteter(59)
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Elegant miljö(31)
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Stora rum(17)
Utmärkt valuta för pengarna(17)
Snygg design(13)
Negativa recensioner(6)
mememesi
Rum Standard i japansk stil
Bodde på mars 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 16 apr. 2025
Short walk up on hill from downtown bus station
Nice entrance, lobby with view..
Large Japanese room comes with private toilet and bathroom.
2 style onsen facilities
Good breakfast offering
Översätt
6/10
Svar från boendet: Thank you very much for staying with us.We are delighted to hear that you were pleased with our location, the charming entrance, the lobby with a beautiful view, and the spacious Japanese-style room equipped with a private toilet and bathroom.We also sincerely appreciate your kind words about our two hot spring facilities and our well-prepared breakfast.We will continue striving to provide a comfortable and pleasant stay for all our guests. We look forward to welcoming you again in the future.
Gästanvändare
Rum Standard i japansk stil
Bodde på jan. 2025
Familj
20 recension
9.5/10
Otroligt
Publicerades 1 mars 2025
Spacious room, relaxing hot spring. A fine hot spring hotel with ok location- around 5 mins walk downhill to the downtown.
Översätt
Svar från boendet: Thank you very much for choosing to stay with us.We are delighted to hear that you enjoyed our spacious rooms and relaxing hot springs. Additionally, we're glad that our location was to your satisfaction, and that you were able to enjoy the surrounding environment.We will continue to strive to provide a comfortable and special experience for our guests.We look forward to welcoming you back on your next visit.
ChrisTYH
Rum Standard i japansk stil
Bodde på sep. 2024
Familj
8 recension
9.5/10
Otroligt
Publicerades 15 okt. 2024
Great service. They provide shuttle service to the station, ropewalk and Arima town.
Unable to order meals at hotel as order need to be confirm during reservation
Översätt
Svar från boendet: Thank you very much for staying with us.We are delighted to hear your kind words about our shuttle service and staff hospitality.
ROSE_YAU
Rum Standard i japansk stil
Bodde på mars 2025
Familj
8 recension
9.5/10
Otroligt
Publicerades 22 apr. 2025
the hotel is at the top of the hill so you need to walk up the hill.
hotel is very clean, big room, and with good tea in the room.
the hotel is not busy even at the easter peak season. nice and quiet
the hot springs are good
Översätt
Svar från boendet: Thank you very much for staying with us.As our hotel is located on a hill, we appreciate your understanding of the need to walk up to the property. We are delighted to hear that you enjoyed the quiet and comfortable environment during your stay.We are also pleased that you found your room spacious and clean, and that you enjoyed the tea service. We’re glad that you had a pleasant experience in our hot springs as well.Your kind words regarding the peaceful atmosphere even during the peak Easter season motivate us to continue providing the best possible service to our guests.We look forward to welcoming you again in the future.
mookenn
Rum Standard i japansk stil
Bodde på aug. 2024
Familj
12 recension
10.0/10
Enastående
Publicerades 23 sep. 2024
Pleasant stay with my husband, mum and auntie. Hotel is a little dated but very clean and nice. The staff were very friendly provided great service. There is a shuttle bus to ferry you to the city centre upon request.
Översätt
Svar från boendet: この度はご宿泊いただき、誠にありがとうございました。お楽しみいただけたとのこと、大変嬉しく思っております。また、スタッフやサービスについてのお褒めの言葉、ありがとうございます。今後も皆さまにご満足いただけるよう、より一層サービスの向上に努めてまいります。またのご利用を心よりお待ちしております。
mauri-ce
Familjelodge rum
Bodde på jan. 2025
Familj
12 recension
9.5/10
Otroligt
Publicerades 27 mars 2025
Historical building but well preserved. Free shuttle service from station. If you don't have a mobile number in Japan, there is a paid phone booth at the train station.
Översätt
Svar från boendet: Thank you very much for staying with us.We are delighted to hear that you were satisfied with the historic building. We are also glad that you were able to make use of our free shuttle service from the station, making your stay more convenient.For guests who do not have a mobile phone number in Japan, we also offer access to paid telephone booths inside the station for your convenience.We look forward to welcoming you again on your next visit.
Anonym användare
Privat Lodge Rum
Bodde på aug. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 22 sep. 2024
Excellent hotel with the pool outside of our rooms, good choice
Översätt
Svar från boendet: Thank you very much for staying with us. We are delighted to hear that you enjoyed the room with the pool. We will continue to improve our services to ensure that your next stay is just as wonderful. We look forward to welcoming you back.
Gästanvändare
Rum Deluxe i japansk stil
Bodde på dec. 2024
Res med vänner
9 recension
7.5/10
Publicerades 15 jan. 2025
Hotel is away from the Arima onsen town and has a tranquil environment. We had breakfast and dinner at the hotel room which was convenient but the smell of food does li get in the room li get than preferred . The half board package is good value compared to other ryokansbij the arima onsen area. There are two onsens but they are bit dated and eacn quite small. It wasn’t clear until I asked at checkout the bigger pool in each of the two onsens is normal bath water and only the smaller “Gin” onsen is not spring water.
Översätt
Svar från boendet: Thank you very much for choosing to stay with us. We are glad to hear that you enjoyed the peaceful environment and found the convenience of having breakfast and dinner in your room to be helpful. However, we sincerely apologize for the inconvenience caused by the food odors lingering in your room. We will consider improvements to address this issue going forward.Additionally, we appreciate your valuable feedback regarding the hot springs. To avoid any confusion for future guests, we will work on providing clearer information about the hot springs. We will also continue to maintain and improve both hot spring facilities to ensure a more comfortable experience for our guests.We sincerely look forward to welcoming you again. Thank you once again for your feedback.
Gästanvändare
Rum Deluxe i japansk stil
Bodde på mars 2025
Familj
10 recension
8.5/10
Mycket bra
Publicerades 23 apr. 2025
Excellent service.
Översätt
Svar från boendet: Thank you very much for staying with us.We truly appreciate your kind words, and it means a lot to our team to hear that you found our service excellent.We will continue striving to provide even better hospitality for all our guests.We look forward to welcoming you again in the future.
Elly L.
Bodde på feb. 2023
Res med vänner
10 recension
9.0/10
Utmärkt
Publicerades 7 mars 2023
Simply such a blessing experience. Didn’t come to my head will have staff speaking Mandarin, location is a bit of a trouble if carrying big luggages, they offer pick up service at limited time. Almost no taxi at sight if arriving after 8 at night, can walk but very tiring, not recommended at all. Breakfast is traditional Japanese style, have a souvenir shop in the lobby, vending machine outside, main door will be closed at night, have to contact staff if wanting to go out real late. The tea provided is such a satisfaction, even the tea bag in room is good.
Water in room is HOT for people loves a hot bath after all the sightseeing and daily life.
Översätt
6/11
Svar från boendet: Thank you very much for staying with us.We are very happy to hear that you were satisfied with our staff, the room, tea, and the hot spring. We also appreciate your valuable feedback regarding the inconvenience with your luggage and the access to the hotel. We will strive to improve our services to ensure a more comfortable stay for our guests in the future.We look forward to welcoming you again.
Gästanvändare
Bodde på jan. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 21 apr. 2024
Extremely enjoyable stay and I would highly recommend.
Översätt
Svar från boendet: 感謝您選擇入住我們的酒店,並非常高興得知您度過了愉快的時光。感謝您對我們的強烈推薦,我們深感榮幸。我們將繼續努力提供更好的服務,期待您的再次光臨。
Gästanvändare
Rum Standard i japansk stil
Bodde på nov. 2024
Par
3 recension
9.5/10
Otroligt
Publicerades 27 jan. 2025
Nice Onsen view
Översätt
Svar från boendet: Thank you very much for staying with us. We are delighted to hear that you enjoyed the view from the hot spring. It is our great pleasure that you were able to relax and appreciate the beautiful natural scenery. We look forward to welcoming you again on your next visit.
Gästanvändare
Rum Standard i japansk stil
Bodde på juni 2024
Familj
2 recension
8.0/10
Mycket bra
Publicerades 28 juli 2024
wonderland
Översätt
Svar från boendet: Thank you very much for visiting Kosenkaku.We are delighted to hear that your experience during your stay met your expectations.Our entire team will continue to work hard to provide even better service, and we look forward to welcoming you again in the future.We sincerely appreciate your continued support and patronage.
shixuan su
Bodde på okt. 2023
Par
1 recension
10.0/10
Enastående
Publicerades 20 nov. 2023
Very nice stay!
Översätt
Svar från boendet: Thank you very much for staying with us. We are truly delighted to hear that you had a wonderful stay. All of our staff look forward to welcoming you again in the future.
Svar från boendet: 非常感謝您選擇入住古泉閣,並將我們作為此次旅程中的亮點之一,我們感到無比榮幸。感謝您詳細分享關於我們地理位置、接送服務,以及您和家人入住的附帶私人温泉的小屋(Cabin)的體驗。得知孩子們特別喜歡小屋內的私人温泉,我們也感到十分高興。關於廚房設備無法使用及蟲子等方面的反饋,我們也會認真參考,並作為今後服務改進的重要意見。由於我們位於自然環境之中,不同季節可能會有不同的狀況,我們會盡力提供更加舒適安心的住宿環境。我們全體員工衷心期待您的再次光臨。