KAMENOI HOTEL ARIMA

Location is great to the Rokkosan ropeway! Services are fantastic!! The dinners are superb!!! The hotel and facilities are bit old but it’s great for its price. The onsen shower area requires more frequent cleaning however as there was hygiene issues spotted.

Excellent service and food, with bus transfer from Arima Onsen station to hotel. The staff are also friendly and helpful.

This is an old onsen hotel, while it is clean, the facilities are aged. Onsen is indoor, if you think of having a nice relaxing onsen bath with good environment, this is not your place. It just provided you with soaking in hot natural spring, that's all. If you can't speak Japanese, avoid this hotel. There is an English spoken staff at reception but she is not there often. At time of visit, 17/4/24, temp is turning warm in day hours, centralized air conditioning was still under heater mode until 25/4/2024, the room was very hot although outside temperature was about 22-24C and we opened all windows. They had provided us a mobile fan that we turned it on even at night with outside temperature about 12-17C because ventilation was not good. The Tatami beds are just 2 layers of mattress of 1 inch each. Shuttle bus service from hotel to bus station can only be provided during check in and check out. Dinner in Kaiseki style was good, but portion was small. Service was very good. I saw other tables are served with different variety of food, but there were no options for us to choose during hotel booking. Breakfast spread was below expectation, I can't understand why many reviews commented good breakfast variety. Hotel also provide Fukata for free to wear at hotel, which is a very good experience to us. Anyway, when this review is posted, the hotel will just response with "thank you, noted" as standard response, as you may observe in other reviews.

will not recomment

The overall experience was very pleasant. Environment was nice. Staffs were helpful and easy to communicate. Lots of parking space. Dinner and breakfast were nice. The onsen were also nice. We will definitely coming back.

Stay one night here not bad.