Mercure Hotel Koblenz

コブレンツ中央駅からは徒歩12～13分。 ライン川に掛かる橋の出前にある近代的建物です。エアコン付き。ライン下りの船着き場から川沿いに7～8分の位置なんですが橋下が工事中で迂回。不愉快でした。

不推薦！！來koblenz是為了第二天在科隆還車近一些，小城市選擇了美居，1krmb一晚的房間卻。。床單上有污漬（忘記拍了😅），淋浴水壓也比較小，而且淋浴的花灑頭好像長銹了（尊滴有些噁心，不敢多想）。最討厭的是停車！入住時候問了前台是不是free for parking，前台妹子説是，結果**第二天出閘機時候發現出不去，緊急跑上樓去問前台，結果是給discount而已，還需要機器付款😠崩潰的是，機器衹有德語！！omg前台衹會sorry，你需要自己操作😡btw停車費一晚是13歐。下次不會選擇！感覺現在美居牌子的確不行了。。

酒店地理位置及員工服務都不錯，房間很大。景觀優美，可以望到萊茵河，沿著萊茵河邊跑步一流，只是附近餐廳較少。

地理位置非常好，在萊茵河邊。酒店設施和服務中規中矩。有地下車庫，停車非常方便。性價比剛剛好，下次還會來。

窗外環境不錯！可以看到萊茵河！還可以看到教堂！交通便利，出門15分鐘步行可以到達火車站！非常推薦！！

挨着所有重要景點。不知道為啥，酒店居然讓我免費停在了樓下，沒去地庫

We checked in smoothly and pressed the button for the lift. After a while it became apparent the lift wasn’t working. I returned to Reception and asked if the lifts were broken. I was informed that they weren’t, and no other guest had complained, so we could be assured that they were working fine. When we reached our floor I found the doors jammed half open. The next day I asked at Reception if we could get some coffee, as there was none in the room, despite a kettle and cups being provided. The Receptionist passed my request to a male colleague who advised that the provision of coffee was not possible, as it was scheduled for replenishment the next day. When I asked if I could be provided with some coffee in the meantime I was told it wasn’t possible. I asked him if we could borrow bikes. He told me to look downstairs at the machine and download an App. I asked him much it would cost and he told me to download the App. I said I would, but asked if he could just tell me the price please. He said this wasn’t possible. Finally, I asked if he could assist us with booking the Weindorf wine village right beside the hotel. He asked if I had the phone number, I said no. He said he was confident I’d be able to find it on Google. I explained I don’t speak German and would like his assistance booking it please. He said that this wasn’t possible. The room was fine, but the air conditioning sounded like an aircraft taking off, so we left the window ajar for ventilation, and were kept awake by road noise. In another hotel I might have asked for the AC to be fixed, but given my previous dealings with Reception we decided to just put up with it. I was surprised by the determination of the staff to refuse any assistance with what I feel are reasonable requests. I was pleased to leave.

Hotel is easy to find, just set back off the road. Check in was quick Rooms are clean and spacious. The room did have air con which only seemed to work during the day. Would make more sense to have it on during the night and leave it off in a morning. Breakfast was good. Coffee excellent as I drink espresso and this machine was separate to the main coffee machine. Hotel has been marked down due to been told our motorbikes were not allowed in the garage and had to be parked at the front on the hotel and lack of air con at night. Don’t market these facilities if you don’t allow the use of them.

We were a group of over 8 people wanted to have dinner with no previous reservation. The restaurant was completely empty, with no other people dining. The restaurant staff were very unpleasant and rude, didn’t really wanted to provide any service and gave us only 3 or 4 food options. We decided not to stay. Really surprised with the bad attitude of this place