Ibis Koblenz City

It was so good hotel and it was very good service and I enjoyed the time there

房間比較合適，比較乾淨，環境不算太吵，要求前台從一樓換到三樓。設施較簡單，沒有抽屜紙，特別是沒有開水壺甚感不便。價格稍貴

Stayed one night with the family in this central hotel. Room was clean and spacious enough for an extra bed. We didn’t try their breakfast why we can’t speak for it. There was a few visitors in the bar a night which looked more like locals. We are happy to sleep there again

I discovered after checking in that I had paid for my room twice. The manager was apologetic and said he would sort it with "head office". He didn't. I complained sent bank statements Nothing happened.' Complained again Then it was escalated to head office. Great. But having made all the right noises, still nothing. My last email has gone unacknowledged. Suspect that's it. I am out of pocket by £78 approx. This is Accor by the way who run hotels in conjunction with the Orien Express. I am a pensioner. The overpayment is clear. They just don't want to refund me.

Nice location for exploring city Check in and out very professional.Room slightly above Ibis standard,but needs more power outlets,but manageable.Person serving welcome drink very nice and smiling Only slightly difficult was parking,there are 2 garages on each side of Ibis,which one you go to?left hand side of entrance,but I did have to go in and ask.Maybe some sign would help Dannyr

Hotel in a good location, in a short walk you are already in the center. The rooms are basic, but very clean and quiet. The only problem is that we came from the Netherlands with an electric car and had a hard time finding a parking space for charging and the hotel does not offer this service. We asked for information, but they couldn't tell us anything.