FÄHRHAUS Koblenz

From the hotel welcome reception it was special and very nice, All the hotel new and modern, Room equipped with all needs, SPA and pool free all equipped with necessary needs, the hotel area very nice and quite, with 20 minutes walking there are restoruts, coffee and more, We did sports every day, enjoy after at the SPA to relax, at Sunday we booked at hotel resturent, the food was very fresh, very flexible with any request to change or add, i'm very recommended to think positive for select this hotel,

All in all a good stay. The location, directly on the Mosel across from the Altstadt of Koblenz, is convenient yet serene. The state rooms are extremely well appointed with comfortable beds, large and luxurious waterfall showers, state of the art televisions, and N’espresso coffee makers. Breakfast and parking are included in the price of the room as are access to the elegant infinity pool and sauna area. The only downside was the experience at the less expensive of the two on-site restaurants. The service was so slow that my husband and I waited nearly 45 minutes for just our appetizer, and he later had to awkwardly approach a random waiter to pay after ours completely forgot to give us our bill. The real issue was not that we had to wait, but that, for the price of the food on offer (35 Euros or more per dish on average), we expected much better service than we ended up getting. Instead of feeling like valued guests who paid good money for our experience, we felt like we were barely tolerated. This was in stark contrast to the people seated next to us, who were obviously wealthy and were waited on hand and foot. It was an off putting experience and we decided not to eat at either of the restaurants again (save for the complementary breakfast which is admittedly quite good).

Wonderful boutique hotel right at the Mosel River and close to some lovely little river marinas. Super friendly check in, comfortable room (except for the “bathtub shower” :-)). Excellent restaurant and an amazing indoor pool and spa area with a “panorama sauna” overlooking the neighborhood, a great steam room. It’s a little outside of Koblenz proper, but with good weather, one can have a great hike down to the Deutsches Eck and downtown. Really enjoyable stay.

Great hotel in a nice quiet city. The rooms were incredibly quiet. The staff was friendly and helpful. The restaurant was great and the amenities were perfect. Breakfast was wonderful. Easy access to the Mosel and Rhine Valleys.Worth every Euro.

I would not rate this hotel as 5*. Following the request on the hotel website, I did not place a bad review but wrote to the hotel with my observations. The e mail has not even been acknowledged. Essentially there were issues with cleaning, room maintenance, service in the restaurant at both breakfast and dinner and the balcony, for which we had paid a considerable premium gave us a view of the 1960s road bridge over the river (which the hotel could not help) and straight into the textile free sauna - which it could. This appeared to be a case of style over substance. Be warned that the hotel restaurant is the only option to eat and for the one night we ate at the hotel was disappointing with a bill of €200. The old town of Koblenz is a taxi ride or a walk which takes almost an hour.

Wow, what a hotel! We instantly felt welcome, friendly and helpful staff who made us feel like king and queen. Upon arrival they offered us a drink, as non alcohol drinkers they made the effort to serve us a non alcoholic white wine. The room was thoughtfully decorated, large TV, spacious closet with enough clothing hangers, there was even an umbrella provided. Modern bathroom with all necessary equipment, wonderfully well-functioning rain shower. Everything extremely hygienic and perfectly arranged. Lights that can be dimmed, heavenly noiseless at night, no sound to be heard. Very thoughtful to place a personalized "HERZLICH WILLKOMMEN" card in the room. In the morning a very extensive breakfast and the possibility to have breakfast outside with a view of the Moselle. Thank you all for this great short holiday you gave us. We will come back for sure!