FÄHRHAUS Koblenz

服務態度很好，房間整潔舒適，餐廳的菜品很精緻，很美味。

All in all a good stay. The location, directly on the Mosel across from the Altstadt of Koblenz, is convenient yet serene. The state rooms are extremely well appointed with comfortable beds, large and luxurious waterfall showers, state of the art televisions, and N’espresso coffee makers. Breakfast and parking are included in the price of the room as are access to the elegant infinity pool and sauna area. The only downside was the experience at the less expensive of the two on-site restaurants. The service was so slow that my husband and I waited nearly 45 minutes for just our appetizer, and he later had to awkwardly approach a random waiter to pay after ours completely forgot to give us our bill. The real issue was not that we had to wait, but that, for the price of the food on offer (35 Euros or more per dish on average), we expected much better service than we ended up getting. Instead of feeling like valued guests who paid good money for our experience, we felt like we were barely tolerated. This was in stark contrast to the people seated next to us, who were obviously wealthy and were waited on hand and foot. It was an off putting experience and we decided not to eat at either of the restaurants again (save for the complementary breakfast which is admittedly quite good).

Great hotel in a nice quiet city. The rooms were incredibly quiet. The staff was friendly and helpful. The restaurant was great and the amenities were perfect. Breakfast was wonderful. Easy access to the Mosel and Rhine Valleys.Worth every Euro.