Fort House

As an Indian family, I feel compelled to warn others about our experience at Fort house. What should have been a pleasant family stay turned into a humiliating ordeal during checkout. The management accused us of stealing their hotel towels, subjecting us to mortifying luggage inspection in our vehicle in front of other guests. Even after they couldn't find anything, they couldn't be bothered with basic decency to apologize. What made it more revealing was watching the same manager who checked us transform into an accommodating host for foreign guests shortly before this. I am sure this wouldn't have happened if the guests were foreigners. The experience was extremely hurtful as my son had to witness their parents being treated like criminals. Several towels were still in our room, which makes this even more absurd. To my fellow Indians planning a stay here: be prepared to be viewed with suspicion and treated as second-class citizens in your own country, regardless of how much you pay. What was meant to be a special family vacation turned into a racist experience that was only available in foreign lands.. Our much needed family break turned out to be a nightmare that will be hard to forget.

First stop on our recent South Indian holiday . This is a gorgeous hotel where we were made very welcome and recovered from the flight for three nights. Charming and helpful staff who gave useful suggestions about what to see and do including kathakali dancing and martial arts show. Delicious restaurant with great view of the container port and the busy harbour traffic- more gripping than that sounds and constantly changing ! Really good seafood as you would hope watching the colourful fishing boats that come in and out all the time. Ayurvedic treatments available on site and the massage was very relaxing. Sit and watch the passing scene from the colonnade outside the rooms, wander in the delightful garden and then pop out into the hustle and bustle of Cochi. It's so central. Rooms simple and comfortable with nice bathrooms. Thoroughly recommend this hotel.

The location is simply wonderful. We were very well received at the lobby. Well appointed and reasonably spacious room. Ordered dinner through room service and were served hot and tasty food. Breakfast was skipped by us at it commenced at 09:00 and we had to leave early to trivandrum. The place looked even more beautiful in the morning light.