Aana Resort & Spa

This is the worst hotel we have ever stayed in Thailand. The reception staff were cold and unfriendly, the hotel is in need of a major refurb. The decking has nails sticking out around the pool, the pool was murky and there are no staff available for drinks etc, my husbands foot went through a decking board! The breakfast was terrible!! No way a 4 star! The dining room felt dirty. We went out for breakfast as it was so bad in hotel. We checked out 10 days early, with no questions from staff as to why we were unhappy and showed no shock. We have never been so disappointed at a hotel.

so lucky that we’ve got a very good price even it’s high season already. this hotel has delicious breakfast, many choices of foods to select. nice service, good location. overall this is one of the best hotels here in Koh Chang.

A hidden resort located in klong prao area that provides good tranquility, surprisingly found the real room is looks better than those displayed photos. The room is spacious, bright in excellent condition of cleaniness, housekeeper did great job as always. It's not a new premises so some furnitures were aging but they wouldn't spoil your stay. We stayed at room with plunge pool unfortunately couldn't enjoy it in the consecutive rainly days. Even unable to ride the kayak or watch the fireflies in the evening. Perhaps should back in winter seasons to avoid of wet. The gardening is absolutely greenly beauty, a truly resort for hideaway. The hotel is next to the river without beachfront need a free shuttle to there. Overall I have extended my stay for a relaxing break, also massive thanks to all staff as they were so attentive and friendly.